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Mercedes-Benz of Annapolis

Annapolis, MD

4.9
3,127 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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324 Sixth St

Annapolis, MD

21403

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Showing 3,127 reviews

March 10, 2020

Recently brought my 1995 C220 in for service and was again very satisfied with the courteous, attentive and professional support of representative TOMMY TATE. Thank You again Tommy! More

by Kareneno1
Recommend Dealer
Yes
Employees Worked With
Tommy Tate
Mar 11, 2020 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Annapolis! I am happy to hear that Tommy was able to take care of you! We hope you continue to choose us for all your automotive needs! Take care!

March 10, 2020

Excellent Service by Alex Clothier of the Service Dept Alex listening attitude and quiet but professional deameneur endears him to his customers. His impeccable and honest advice during service interaction More

by ksanni1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
Mar 11, 2020 -

Mercedes-Benz of Annapolis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 09, 2020

Dwayne Bowen and Larry Cash took very good care of us. We appreciate their every effort to make sure our purchase went as easy as possible. More

by Tisha
Recommend Dealer
Yes
Employees Worked With
Asher Chaudry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Bowen
Mar 11, 2020 -

Mercedes-Benz of Annapolis responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 09, 2020

Casey Duffy...True Professional My wife and I started and ended our search at MB of Annapolis and the experience was the best we could have hoped. The comfort level we enjoyed durin More

by mfalcone1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asher Chaudry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Mercedes-Benz of Annapolis responded

Thank you so much for your positive comments about Mercedes-Benz of Annapolis! If you have any further questions, please don't hesitate to reach out!

March 06, 2020

I had a very disappointing experience with Annapolis Mercedes and do not recommend them. You would be better served spending your money elsewhere. From service to management, my concern was not addresse More

by Shelly
Recommend Dealer
No
Employees Worked With
Dean Cunningham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Asher Chaudry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Leyman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Herron
March 05, 2020

Mia Castle is a gift. I am so deeply grateful for her skilled, honest and kind assistance.  She is real, relaxed and goes the extra mile at every turn. She gracefully facilitated the search for the vehic More

by Ms Love
Recommend Dealer
Yes
Employees Worked With
Mia Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2020 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis - Service Center was so helpful. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 04, 2020

For our Sales officer Ms. Mia Castle Ms Castle is a significant asset to this Dealership, and one of the reasons we continue to return to Annapolis to purchase our new Mercedes. She is More

by Drs. Haley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2020 -

Mercedes-Benz of Annapolis responded

Hello, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know. Take care.

Mar 07, 2020 -

Mercedes-Benz of Annapolis responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

March 04, 2020

Alex is awsome! I always have a easy hassle free experience. He always keeps me updated on the status of my vehicle and no matter how many questions I have he always seems to have the answer or gets More

by Shirelle Johnson
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Mercedes-Benz of Annapolis responded

Shirelle, thank you so much for the 5-stars! It's great to see that everything was completed promptly and to your satisfaction. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

March 04, 2020

Alex always provides the best and fastest service, no question. Very attentive. I always look forward to the service there because there are never any worries. More

by irol
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence
Mar 06, 2020 -

Mercedes-Benz of Annapolis responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Annapolis. We are always more than happy to assist you if anything else comes up. Take care!

Mar 06, 2020 -

Mercedes-Benz of Annapolis responded

Shirelle, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

Mar 06, 2020 -

Mercedes-Benz of Annapolis responded

Irol, thank you so much for your feedback! Alex will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis - Service Center!

March 03, 2020

To be honest, I don’t buy a Mercedes for the car, I buy it for the superior service! Alex is spectacular! He makes something like having your vehicle serviced, an easy and pleasant experience! He is ver More

by brittanyspiker45
Recommend Dealer
Yes
Employees Worked With
Mar 05, 2020 -

Mercedes-Benz of Annapolis responded

Brittanyspiker45, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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