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Mercedes-Benz of Annapolis

Annapolis, MD

4.9
3,124 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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324 Sixth St

Annapolis, MD

21403

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Showing 3,124 reviews

February 24, 2020

Best car buying experience I've ever had Brian Sturgeon was the consummate professional. Low key, attentive and thorough. He listened and responded. The dealership even took care of the perma More

by rick.schwitzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sturgeon
Feb 25, 2020 -

Mercedes-Benz of Annapolis responded

Hi Rick, we are very happy to hear Brian provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Feb 25, 2020 -

Mercedes-Benz of Annapolis responded

Thank you for sharing your response to Brian's outstanding service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 24, 2020

Great service. I went in knowing what vehicle I wanted to purchase. Went from trade-in to finance to driving off in three hours. Sales and finance staff were fantastic. More

by scott.andrews
Recommend Dealer
Yes
Employees Worked With
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Nedd
Feb 26, 2020 -

Mercedes-Benz of Annapolis responded

Congratulations on your new vehicle, Scott! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 26, 2020 -

Mercedes-Benz of Annapolis responded

We understand it is a big decision where you purchase your vehicle from, and we are so grateful to have been chosen! We hope you continue to choose us for all your automotive needs! Take care!

February 23, 2020

First class dealership. Very efficient. They take care of each customer. Everyone was nice and made you feel welcomed. I walked in just to browse and walked out as a Mercedes owner. Damon Scott is awesom More

by Paulette.humphries
Recommend Dealer
Yes
Employees Worked With
Asher Chaudry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damon Scott
February 21, 2020

Alex is the man to see for a no hassle easy service visit. I have been taken my car to this location for two years and never have an issue. Alex is professional and efficient and makes the process easy More

by Aj
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Mercedes-Benz of Annapolis responded

John, we really appreciate your feedback about Alex! We look forward to your next visit! Take care!

Feb 24, 2020 -

Mercedes-Benz of Annapolis responded

John, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

February 19, 2020

Service advisor Alex Clothier is always helpful and works around my schedule to get my car in for service. I am always greeted a smile in the garage and taken care of immediately. More

by Monica S
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Mercedes-Benz of Annapolis responded

Monica, thank you for your kind review; we are happy to pass along your comments to Alex Clothier at Mercedes-Benz of Annapolis - Service Center! We look forward to your next visit! Take care!

February 18, 2020

Great buying experience--Jim is GREAT! What an amazing experience with Jim. He welcomed me and my family, and made us feel at home. His knowledge on the brand was amazing, and wanted to ens More

by Proud owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Holthaus
Feb 20, 2020 -

Mercedes-Benz of Annapolis responded

Hello, thanks for your review. We're glad to hear that you had a great car buying experience with our staff. We hope to see you again soon!

Feb 20, 2020 -

Mercedes-Benz of Annapolis responded

Hello there, we're happy you found our staff to be so supportive during your experience here! We do hope we can be of assistance in the future. Take care!

February 15, 2020

Amazing attentive service with a commitment to provide you with your desired results despite of less than desired circumstances. I was treated with dignity respect and encouragement. These two gentlemen w More

by Yevette.Bratten
Recommend Dealer
Yes
Employees Worked With
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sturgeon
Feb 17, 2020 -

Mercedes-Benz of Annapolis responded

Yevette, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis!

Feb 17, 2020 -

Mercedes-Benz of Annapolis responded

Yevette, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

February 13, 2020

Attentive buying experience that focused on finding exactly what we wanted. We found the car and a deal that we sought. We would start our next car search with Mercedes-Benz if Annapolis. More

by semeans1996
Recommend Dealer
Yes
Employees Worked With
Wayne Discus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

Mercedes-Benz of Annapolis responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about the services you received and thank you again for choosing Mercedes-Benz of Annapolis!

Feb 14, 2020 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Annapolis - Service Center! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 10, 2020

Brian and Allen define customer service. They were attentive, professional, and a joy to work work with. They were kind, respectful and treated me well. More

by Starsha S.
Recommend Dealer
Yes
Employees Worked With
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sturgeon
Feb 12, 2020 -

Mercedes-Benz of Annapolis responded

Starsha, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Feb 12, 2020 -

Mercedes-Benz of Annapolis responded

Starsha, we strive for a high level of customer satisfaction in all aspects of our dealership. We want all our customers to feel this way when leaving our dealership!

February 08, 2020

I drove up from Richmond to buy a particular car. I had a great experience with the dealership and Brian Sturgeon as the sales consultant. More

by Josh K
Recommend Dealer
Yes
Employees Worked With
Brian Sturgeon
Feb 09, 2020 -

Mercedes-Benz of Annapolis responded

Josh, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

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