Mercedes-Benz of Annapolis

Thank you so much Ron and Allen! They really went over and above to make my experience great! Definitely would recommend them to family and friends! and above to make my experience great! Definitely would recommend them to family and friends! More

Friendly, informative & fair This was my second purchase from the same salesperson. Knowledgeable, friendly, helpful, patient. Clean facility, all staff great! Location is conven This was my second purchase from the same salesperson. Knowledgeable, friendly, helpful, patient. Clean facility, all staff great! Location is conveniently located to my home!! Will continue to use & refer other customers as well. More

Alex is the greatest. Always available for me with outstanding customer service no matter my issue(s). He spoils me. Thank you so much!! The best outstanding customer service no matter my issue(s). He spoils me. Thank you so much!! The best More

Outstanding Service Service Adviser Alex Clothier is always available to help me. He is very professional and as always his customer service is outstanding. Will only b Service Adviser Alex Clothier is always available to help me. He is very professional and as always his customer service is outstanding. Will only bring my car to Alex at the Mercedes-Benz of Annapolis Service Center. More

Exceptional sales and customer service We were in the market for a late model Subaru Outback, and I ran across a listing on TrueCar for a 2016 that was offered at Mercedes-Benz of Annapolis We were in the market for a late model Subaru Outback, and I ran across a listing on TrueCar for a 2016 that was offered at Mercedes-Benz of Annapolis. The car looked immaculate in the photos so I went to M-BA to take a look. Turns out it looked even better in person. I meet with Brian Sturgeon who answered all my questions, took us on a test drive and never pressured me and frankly put me at ease. I came back a week later and Mia helped me complete the sale as was equally as easy to deal with. But I have to admit that in the past the hard sell comes when you meet the finance people. Not the case at M-BA. Allen was amazing to deal with and took the time to explain my finance options yet not try and sell me stuff I didn't need. Buying a car is usually not a pleasant experience, but working with Brian, Mia, Asher (the sales manager) and Allen (finance) made everything about the purchase stress free and enjoyable. Enjoyable and car buying usually don't go together, but they do at M-BA! Remember we were buying a used (pre-owned) Subaru not a $70,000 Mercedes, yet it did matter because we were treated so well. No hard sell, or upselling, no attitude just simple courtesy and professionalism. I can't thank Brian, Mia, Asher and Allen enough for the wonderful buying experience. More

We recently purchased a new Mercedes and had such an great experience with Casey. He was quick to respond to our numerous questions and went above an beyond to ensure we got the vechicle/options we want great experience with Casey. He was quick to respond to our numerous questions and went above an beyond to ensure we got the vechicle/options we wanted. He was and continues to be a pleasure to work with. More

Amazing service Went back to Wayne Discus to buy two more Mercedes' and just like in several past purchases Wayne and the entire staff provided exceptional service. I Went back to Wayne Discus to buy two more Mercedes' and just like in several past purchases Wayne and the entire staff provided exceptional service. I would highly recommend Mercedes Benz Annapolis and especially Wayne Discus when you need a new or used car. More

5 Star Service! Literally the best care buying experience ever. Ron helped my husband suprise me with my new truck. I cried. I was blown away by the class, service Literally the best care buying experience ever. Ron helped my husband suprise me with my new truck. I cried. I was blown away by the class, service and professionalism of MB and Mr. Ron!! Ron is top Knotch! More

Brady was very professional, took the time to make sure the repairs where done right the first time! Kept me in the loop every step of the way. the repairs where done right the first time! Kept me in the loop every step of the way. More

exceptional I don’t often respond to feedback requests but in this case I feel obligated. My visit to BMW of Annapolis was exceptional. My biggest concern with Mr I don’t often respond to feedback requests but in this case I feel obligated. My visit to BMW of Annapolis was exceptional. My biggest concern with Mr. Hiesener was the effort he expended being attentive to my needs that could have been applied to potentially far more profitable customers. He was like-able, knowledgeable, informative and, above all, empathetic. Anything I needed to move toward closing was already predicted before I arrived or organized with the least effort on my part. Was also impressed by the setup of your showroom given its space limited, in town location. More