Mercedes-Benz of Annapolis

greatest experience buying a car out of state. My friends in Florida recommended Ron. I called him and told him exactly what I was looking for, and he found me my perfect car. Ron sent me pictures My friends in Florida recommended Ron. I called him and told him exactly what I was looking for, and he found me my perfect car. Ron sent me pictures and prices and the deal was done, best experience ever. By the way I was looking at other brands. Ron convinced that Mercedes was the best. More

Surpassed My Expectations I had a BMW X6 and was looking to get a new car for my wife before Christmas & our sales rep Mr. Bowen made it happen for us. Being a BMW customer for I had a BMW X6 and was looking to get a new car for my wife before Christmas & our sales rep Mr. Bowen made it happen for us. Being a BMW customer for years, I felt like it was time for a change & I’m very thankful for our sales rep. He gave me solid intel regarding the car that would be the best fit for her. The staff was very welcoming and the hospitality was superb. Mr.Bowen’s performance was so outstanding that I see myself staying with Mercedes-Benz and getting more cars with them in the near future. I can definitely say my wife is now a proud Benz member! More

very attentive and responsive! Chris was great - listed to what we wanted, and found it quickly, and then worked to make the transaction as efficient and painless as possible! Chris was great - listed to what we wanted, and found it quickly, and then worked to make the transaction as efficient and painless as possible! More

Exceptional I have never been to a dealership I liked, it is a hassle dealing with the "process". I did not feel this way from the moment I walked in, my salesman I have never been to a dealership I liked, it is a hassle dealing with the "process". I did not feel this way from the moment I walked in, my salesman even made it better! Thanks More

2020GLE350 Absolutely great service from Mike, he went above and beyond! We couldn’t be happier with our new GLE 350, solid, quality automobile, love it! Absolutely great service from Mike, he went above and beyond! We couldn’t be happier with our new GLE 350, solid, quality automobile, love it! More

Alex Clothier is an absolute GEM! It has been an absolute pleasure taking my vehicles in for service w/ Mr. Clothier. He ALWAYS goes above and beyond to ensure my vehicles are well ser It has been an absolute pleasure taking my vehicles in for service w/ Mr. Clothier. He ALWAYS goes above and beyond to ensure my vehicles are well serviced/maintained. I recently purchased a 2017 mercedes to replace my 2003. The level of service received over the years (via Mr. Clothier) with my 2003 definitely influenced my decision to purchase another MB. I will be an MB driver for life in large part due to the level of service consistently provided by Mr. Clothier and MB of Annapolis! Thank you. More

Terrific service , friendly staff, my 5th car from them. Proactive call offered opportunity to roll over lease early which I did. Ron Scherr read me right and presented a car that I bought.A succesful upsel Proactive call offered opportunity to roll over lease early which I did. Ron Scherr read me right and presented a car that I bought.A succesful upsell that was good for us both. Mr Belcher is thethe consumate $ man! Good team. More

Mia greeted us with kindness the moment met. I blurted out our need for a new to us car. It seems that now it is an amusing story. Our best vehicle, 2002 Yukon, had an unfortunate event. I am a massage th out our need for a new to us car. It seems that now it is an amusing story. Our best vehicle, 2002 Yukon, had an unfortunate event. I am a massage therapist, I had put a laundry basket full of fresh out of the dryer sheets into my Yukon and closed the door to its death. The sheets spontaneously combusted. When I opened the door the next morning, I met a yellow powder mess that had totaled the interior. Not to mention the charred ring where the hamper had once been. Mia didn’t laugh. She just said that was the best story she’d ever heard and that she had a solution quick. We filled out finance forms, which I had already pre-approved finance from my credit union. They were able to match the rate. We drove 90 minutes to Annapolis not knowing what kind of car we wanted. I’m sure that can be the worst nightmare to many people. Mia showed us the most perfect car that fit our budget, style and needs. We are so grateful to have Mia as our sales representative, she is truly a great matchmaker. Linda and Adam More

I spoke with Ron Scherr over the phone from South Florida in regards to a Certified Pre Owned SL550. He assured me the car looked even better than the pictures. The vehicle arrived and after a good wash and in regards to a Certified Pre Owned SL550. He assured me the car looked even better than the pictures. The vehicle arrived and after a good wash and ceramic waxing its practically in mint condition. I will definitely contact Ron when I buy my next Mercedes. I know I can trust his impeccable taste and eye to detail. More