Mercedes-Benz of Annapolis

Great Customer Service I have purchased 2 cars from this dealership and the reason is, Alex and service center is wonderful to work with! They cherish customer service! I have purchased 2 cars from this dealership and the reason is, Alex and service center is wonderful to work with! They cherish customer service! More

This dealership is the BEST We leased a 450SL Roadster today....its our second one and our favorite car to date. Dwayne Bowen and the team at Annapolis Mercedes made this proces We leased a 450SL Roadster today....its our second one and our favorite car to date. Dwayne Bowen and the team at Annapolis Mercedes made this process so easy. There is obvious high-level customer service training and knowledge throughout the staff at this location. I don't think we would ever consider buying a vehicle from anyone else. More

Service experience David Brady is such an awesome service advisor and has made my service experience actually enjoyable. I love Mercedes for providing such wonderful ser David Brady is such an awesome service advisor and has made my service experience actually enjoyable. I love Mercedes for providing such wonderful service. We have decided to lease another Mercedes from this Annapolis dealership so we can use the same great service. I always feel so well taken care of here and my car is in the best hands ever!!!!!! More

Ron Scheer Ton Scherr was excellent in explaining everything that I needed to know about purchasing a new car. I highly recommend him and I am referring another Ton Scherr was excellent in explaining everything that I needed to know about purchasing a new car. I highly recommend him and I am referring another potential customer to him. Larry Purnell More

Always take great care of me and my car. Alex is the best, courteous, efficient, and otherwise just a lovely human. The best Mercedes service associate I have every had. Feeling fortunate t Alex is the best, courteous, efficient, and otherwise just a lovely human. The best Mercedes service associate I have every had. Feeling fortunate that I was lucky to inherit him when the last service associate left. More

Derek was extremely friendly and helpful My sales person, Derek Nedd, was very knowledgeable and answered all of my questions about the Mercedes GLE 350. His enthusiasm and empathy convinced My sales person, Derek Nedd, was very knowledgeable and answered all of my questions about the Mercedes GLE 350. His enthusiasm and empathy convinced me to purchase my first Mercedes and reassured me that he would be there in the future to help with any problems. He also very patiently helped me to set up the car’s advanced features before I drove off. Everyone at the dealership was great. More

Unparalleled Customer Service I purchased a pre-owned certified GLC 300 from Andy today. I could not be any happier. Andy is highly skilled and well versed in his trade. He was res I purchased a pre-owned certified GLC 300 from Andy today. I could not be any happier. Andy is highly skilled and well versed in his trade. He was responsive to my needs and took his time to explore all of the features on the new vehicle with me. Andy is personable and friendly. He made the task of purchasing a new car enjoyable and an overall easy experience. I highly recommend him! More

VIP Treatment at this dealership. Employees were courteous and very professional. Service experience was exceptional. Special mention to the Parts Department as well who resolved a las Employees were courteous and very professional. Service experience was exceptional. Special mention to the Parts Department as well who resolved a last minute issue that I had More

Outstanding Customer Service Service at MB of Annapolis has always been 5-star and this service visit was no different. My service agent, Alex, is super helpful and always communi Service at MB of Annapolis has always been 5-star and this service visit was no different. My service agent, Alex, is super helpful and always communicates out to me before I have to call in and ask what is going on with my vehicle. There is always a loaner car waiting and someone to deliver my vehicle once finished and take the loaner back if I'm unable to make it down - for whatever the reason. Truly outstanding customer service! Great job!! More

Purchase of new vehicle Andy Gallagher was wonderful to work with. He was quite resourceful in finding the car I requested. He's a very patient and pleasant salesperson. Andy Gallagher was wonderful to work with. He was quite resourceful in finding the car I requested. He's a very patient and pleasant salesperson. I would highly recommend him. More