Back

Mercedes-Benz of Annapolis

Annapolis, MD

4.9
3,120 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

324 Sixth St

Annapolis, MD

21403

Directions

By Type

Showing 3,120 reviews

September 12, 2019

Alex Clothier Saves the Day Again As my vehicle was suddenly in need of service, my Service Advisor, Alex Clothier, saved the day once again by making arrangements for the repairs that More

by Cmossman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2019 -

Mercedes-Benz of Annapolis responded

Hello, we're so glad that we were able to go above and beyond your expectations! Thank you so much for choosing Mercedes-Benz of Annapolis as your first choice for service!

September 12, 2019

Fantastic Experience Brain Sturgeon (sales consultant) reached out to us promptly, after we contacted the dealership online re: the vehicle we were interested in. The day More

by PaxVel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sturgeon
Sep 13, 2019 -

Mercedes-Benz of Annapolis responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again. Take care!

Sep 13, 2019 -

Mercedes-Benz of Annapolis responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

September 12, 2019

our first merc We got the car we liked. The detail department really did a great job polishing the spots that we asked to fix away. Casey was very easy to work with. More

by tientruong91
Recommend Dealer
Yes
Employees Worked With
Casey Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff O'Dell
Sep 13, 2019 -

Mercedes-Benz of Annapolis responded

Hello, we're happy to hear you had such a positive experience with Casey and our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Sep 13, 2019 -

Mercedes-Benz of Annapolis responded

Thank you for your kind words and recommendation of our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 11, 2019

Excellent service, excellent experience! Found a vehicle on line that I was interested in and I contacted Wayne Discus and everything from there went just as I hoped it would. Great experienc More

by Dorsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Discus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Mercedes-Benz of Annapolis responded

Dorsey, thank you for your positive review. We're glad to hear that you found Wayne here at Mercedes-Benz of Annapolis so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Sep 13, 2019 -

Mercedes-Benz of Annapolis responded

Hello Dorsey, thank you; we appreciate your feedback about your experience with Wayne! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Annapolis - Service Center

September 10, 2019

An Excellent Experience at MB of Annapolis Derek Nedd was exceptionally professional, knowledgeable, kind and patient with us throughout our purchasing experience - from test drives, going over More

by James C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Nedd
Sep 11, 2019 -

Mercedes-Benz of Annapolis responded

James, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

Sep 11, 2019 -

Mercedes-Benz of Annapolis responded

James, thank you for your high star rating. We're happy to see that your experience with us was excellent. We want all our customers to feel this way when leaving our dealership!

September 10, 2019

Great service Alex is always a pleasure to deal with! I called with an issue he got me taken care of the same day. Could not ask for a better experience. More

by TonyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Mercedes-Benz of Annapolis responded

Hello, your wonderful feedback and rating mean a lot to us. Safe travels!

Sep 11, 2019 -

Mercedes-Benz of Annapolis responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

September 10, 2019

Excellent, attentive service Alex is always ready to help in any way possible. He returns calls promptly and keeps you up to date on the progress of your service! More

by Poddoc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Mercedes-Benz of Annapolis responded

Hello, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

Sep 11, 2019 -

Mercedes-Benz of Annapolis responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you. Safe travels!

September 10, 2019

Always Freindly My service adviser, Alex Clothier, always helps me with a smile on his face and makes me feel like his #1 customer, whether I have an appointment or n More

by Monica S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Mercedes-Benz of Annapolis responded

Monica, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Annapolis. Thank you, and have a fantastic day!

Sep 11, 2019 -

Mercedes-Benz of Annapolis responded

Monica, thank you for your support! We're happy we could help. If you have any additional questions about your vehicle, we will be more than happy to assist you. Safe travels!

September 09, 2019

Beyond Expectations As a new MB owner, had a flat tire with a nail but I wasn't able to drive car to dealer because of upcoming knee replacement surgery. MB Annapolis pic More

by Jeclarke
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Tate
Sep 10, 2019 -

Mercedes-Benz of Annapolis responded

Hi there, thanks for letting us know about your great experience with Terrence and Thomas. Have a great day!

Sep 10, 2019 -

Mercedes-Benz of Annapolis responded

Hello, we are so glad to hear that Terrence and Thomas made your experience a great one! If anything else ever comes up, we are always here to help. Safe travels!

September 09, 2019

I love Annapolis Mercedes Service! Thank you Chuck Leyman for giving me special attention, you are always so nice and i can count on you to always help even with the smallest service re More

by carla robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Mercedes-Benz of Annapolis responded

Carla, thanks for letting us know about your great experience with Chuck! If you need anything else, we are always here to help. Take care!

Sep 10, 2019 -

Mercedes-Benz of Annapolis responded

Carla, thanks for your great review about Chuck and our team! We hope you have a great day.

...
164
...