Mercedes-Benz of Annapolis

It pays to deal with only the best. I am never disappointed, in any way, when I deal with Alex. He is the personification of the perfect service rep., always "on top of everything" with I am never disappointed, in any way, when I deal with Alex. He is the personification of the perfect service rep., always "on top of everything" with the answers a customer wants to hear. His knowledge of Mercedes always amazes me. He knows well the full line of Mercedes vehicles and can discuss them, in depth with me. He is always friendly and listens, with care, to what I have to say. I definitely feel I am in good hands when I deal with him and always request him when I bring my vehicle in. He's the best! Michael Kasper More

The best service Each time I am in need of service from Mercedes Benz in Annapolis Alex Clothier delivers the best. Whether it is tire pressure, regular maintenance or Each time I am in need of service from Mercedes Benz in Annapolis Alex Clothier delivers the best. Whether it is tire pressure, regular maintenance or tire replacement he manages every service visit with utmost professionalsim and product knowledge. Thank you Alex! More

Exceptional service From the moment we first walked into the dealership we felt welcomed and as though we were the only customers that mattered for that time period. With From the moment we first walked into the dealership we felt welcomed and as though we were the only customers that mattered for that time period. Within 24 hours we made the decision to purchase our first Mercedes (the CLS 300). More

Top of the Line Sevice for Top of the Line Cars Chuck has never let me down, whether it be for a dire need or a frivolous request. He works diligently until any and all issues are resolved, and does Chuck has never let me down, whether it be for a dire need or a frivolous request. He works diligently until any and all issues are resolved, and does so with kindness unrivaled by anyone, anywhere. More

Best car buying experience. Jeff was amazing. From the very beginning he listens to what I wanted to buy explain to me what my options are and worked with me to get the best deal Jeff was amazing. From the very beginning he listens to what I wanted to buy explain to me what my options are and worked with me to get the best deal and the perfect car. Def will buy all my cars From Jeff. More

FANTASTIC DEALERSHIP!! MY RATING IS BASED ON THE EXCELLENT TREATMENT FROM THE STAFF AND MANAGEMENT OF MERCEDES BENZ OF ANNAPOLIS. THE SALESMAN WHO IS JEFFERY SUNSTROM, IS A MY RATING IS BASED ON THE EXCELLENT TREATMENT FROM THE STAFF AND MANAGEMENT OF MERCEDES BENZ OF ANNAPOLIS. THE SALESMAN WHO IS JEFFERY SUNSTROM, IS A GREAT, FRIENDLY AND PROFESSIONAL PERSON. HE WAS VERY ATTENTIVE TOWARDS EVERYTHING MY WIFE ASKED FOR WITH THE PURCHASE OF OUR NEW CAR. HE TOOK GREAT CARE OF US FROM THE TIME WE STARTED, ALL OF THE WAY THROUGH THE END. HE WAS NOT WORRIED ABOUT SELLING US SOMETHING THEY NEEDED TO GET RID OF. HE WAS VERY ATTENTIVE DOWN TO THE SMALLEST DETAIL TO INCLUDE GETTING THE HOOD ORNAMENT RIGHT. WE GOT IT PUT ON BECAUSE OUR GREAT NEPHEW RECOGNIZED US WHEN WE DROVE TO VISIT HIM. THE FINANCE MANAGER, Mr. Cash (No Relation) WAS VERY NICE AND HELPFUL THROUGHOUT THE PROCESS AS WELL AS THE ENTIRE STAFF. AT NO TIME DID WE EVER FEEL OUT OF PLACE OR LIKE WE WERE A BOTHER TO ANYONE THERE. WE WILL CONTINUE TO RECOMEND AS PREVIOUS CUSTOMERS AND FUTURE OWNERS FROM A FANTASTIC DEALERSHIP TO ANYONE INTERESTED. Loretta and Dennis Cash More

A good day It was a very good day. Asher was very well informed and a gentleman. Everyone at the agency was friendly and it was a very rewarding day. Starts for It was a very good day. Asher was very well informed and a gentleman. Everyone at the agency was friendly and it was a very rewarding day. Starts for Asher. More

consummate professionals From entering the showroom to driving home, and even after that the people at Mercedes of Annapolis were caring professionals. They made the buying e From entering the showroom to driving home, and even after that the people at Mercedes of Annapolis were caring professionals. They made the buying experience easy and enjoyable. More

The best service As usual, Alex and the team in Annapolis surpass any expectation of excellence. The valets are always polite and attentive, Alex is always ready with As usual, Alex and the team in Annapolis surpass any expectation of excellence. The valets are always polite and attentive, Alex is always ready with paperwork and a loaner. More

CONSISTENT OUTSTANDING CUSTOMER SERVICE I have had Alex as my Service Manager for years. . . .when you have the best you know it. Consistent outstanding customer service! Thank you Alex, H I have had Alex as my Service Manager for years. . . .when you have the best you know it. Consistent outstanding customer service! Thank you Alex, Happy Holidays to you and yours!! More