Mercedes-Benz of Annapolis

A perfect car buying experience. The entire experience was seemless and professional. I purchased a Certified Pre-Owned Mercedes that was transferred from a dealer out of state and I The entire experience was seemless and professional. I purchased a Certified Pre-Owned Mercedes that was transferred from a dealer out of state and I received exactly what I was expecting, a gently used car that I am sure will last for many years. My sales rep Asher kept me up to date with every step of the process and I would not hesitate to purchase with him again. Same goes for the dealership, great people and service. More

Outstanding Wayne Discus and Sean Engelhard are outstanding!!!!They helped me resolve a problem with my GL while on a road trip. Very professional and compassiona Wayne Discus and Sean Engelhard are outstanding!!!!They helped me resolve a problem with my GL while on a road trip. Very professional and compassionate. More

Honest service center car cleaners Sean Engelhard is always a pleasure to deal with when needing car repair work. This time the shout out is for the two ladies who cleaned my car - wish Sean Engelhard is always a pleasure to deal with when needing car repair work. This time the shout out is for the two ladies who cleaned my car - wish I had their names! Didn't realized I'd left or dropped a pearl necklace in my car. When I picked up my car there it was in the ash tray. That made my day! Thanks ladies - you rock! More

Pure excellence!! Chuck Leyman is amazing!! He offers exactly the superior service you would expect from Mercedes Benz. I am thankful for his expertise, guidance, and Chuck Leyman is amazing!! He offers exactly the superior service you would expect from Mercedes Benz. I am thankful for his expertise, guidance, and assistance with every service I have had in Annapolis. More

Service questions Sean Engelhard has been very helpful with diagnostic questions. I had vibration that he diagmosed. Sean is very pleasant and is willing to stick with Sean Engelhard has been very helpful with diagnostic questions. I had vibration that he diagmosed. Sean is very pleasant and is willing to stick with a situation until it is resolved. Another customer told me about how Sean worked until 10 pm to get him to his car. More

Alex Clothier #1 in service! Always customer focused and customer friendly. My personal experience is with Alex Clothier who is a proven outstanding professional in every possibl Always customer focused and customer friendly. My personal experience is with Alex Clothier who is a proven outstanding professional in every possible way. Always makes himself available and ALWAYS courteous, totally professional and ALWAYS meets and exceeds my expectations whenever I work with him. He is honest, straight forward, helpful, knowledgeable and makes good things happen. No finer representative of Mercedes Benz. More

Brian and Allen Working with Brian Sturgeon (sales) and Allen (finance) was a breeze. They were incredibly helpful and well informed. The process didn’t have any pres Working with Brian Sturgeon (sales) and Allen (finance) was a breeze. They were incredibly helpful and well informed. The process didn’t have any pressure. It was a respectful dialogue to make sure we had a great experience and an SUV that would meet our needs. More

Tremendous Service Exoerience This was my first visit with our SLK 250 and Mike our service advisor went above and beyond to ensure our satisfaction. Best treatment I have ever had This was my first visit with our SLK 250 and Mike our service advisor went above and beyond to ensure our satisfaction. Best treatment I have ever had in 5O years of owning cars. More

Excellent experience The customer service I received was excellent from sales and service. I am very impressed with everyone I have worked with at this dealership and I am The customer service I received was excellent from sales and service. I am very impressed with everyone I have worked with at this dealership and I am very happy with my new purchase. More

Chuck's the Kind of Guy You Want in Your Corner Chuck has my back when it comes to either dire emergencies or frivolous requests; 5 Stars doesn't do his quality of work or level of dedication justic Chuck has my back when it comes to either dire emergencies or frivolous requests; 5 Stars doesn't do his quality of work or level of dedication justice. More