Mercedes-Benz of Annapolis

Prompt excellent customer service Always a pleasure doing business with this location Team in Annapolis are right on point and always willing to help and go above and beyond Always a pleasure doing business with this location Team in Annapolis are right on point and always willing to help and go above and beyond More

Excellent service! Casey Duffy was great to work with. He was super knowledgeable of the particular car I purchased and made me feel comfortable with the overall process Casey Duffy was great to work with. He was super knowledgeable of the particular car I purchased and made me feel comfortable with the overall process. I have purchased a few cars and this was by far the best experience! Thanks! More

Great Experience Buying a vehicle can be an exhausting event, but thanks to Asher Chaudry and Troia Collins it turned out to be a great experience. I received excelle Buying a vehicle can be an exhausting event, but thanks to Asher Chaudry and Troia Collins it turned out to be a great experience. I received excellent service at Mercedes -Benz of Annapolis from the person that greeted me when I entered the door to the person that helped me process my loan. Thank you all for your knowledge and professionalism! More

Great service and Alex is wonderful to work with I was able to get an appointment day after I called and a loaner. Alex explains the work to be done and is VERY quick in and out. Like how I can commu I was able to get an appointment day after I called and a loaner. Alex explains the work to be done and is VERY quick in and out. Like how I can communicate with him via text during the day as well. Highly recommended. More

Top Notch Imagine if yo had a member of your family in the auto servicing business... That what it feels like each time I take my car in for service. Not only Imagine if yo had a member of your family in the auto servicing business... That what it feels like each time I take my car in for service. Not only is this service center excellent at what they do, they have some of the best customer service Reps. But this there is always one that goes above and beyond and at this location its Alex Clothier!! He is not only professional, but personable. He knows me by name, and asks about my children, and takes his time to make sure I understand the work being done . Alex is the difference between good and GREAT customer service. More

Exceptional Top-Notch Customer Care At the Mercedes Benz of Annapolis the customer service is exceptional and top-notch! I was able to test drive the car that I came to see and was not At the Mercedes Benz of Annapolis the customer service is exceptional and top-notch! I was able to test drive the car that I came to see and was not pushed or pestered into looking at other vehicles, I appreciated this and left in the vehicle I was most interested in. The process was streamlined and all my questions were answered on the spot. I was taken care of and I am grateful the team listened to my never ending "checklist" of what I wanted in a vehicle. More

Quick service I was given perfect customer service and very timely. Highly recommend!! Alex is personable, professional, and worked very with my schedule and servi I was given perfect customer service and very timely. Highly recommend!! Alex is personable, professional, and worked very with my schedule and service needs. I am very pleased and will continue keep coming back! More

Welcoming, informative and courteous. Spent several weeks shopping the Mercedes AMG product around the area and visited nearly every dealer. At Mercedes-Benz of Annapolis all staff were fr Spent several weeks shopping the Mercedes AMG product around the area and visited nearly every dealer. At Mercedes-Benz of Annapolis all staff were friendly and responsive both by phone and in person. Most importantly, the staff was patient and did not pressure or push a sale. I went home with the exact vehicle I was looking for at a reasonable price. Friendly staff all around. Great inventory. Great follow up and service after the sale as well. That was somewhat foreign to me and much appreciated. The car I had been looking for from the online website was actually at the dealership as published. This is not always the case at all dealers. More

Professional The entire staff was very professional in their presentation of the model we were interested in. Took all the time necessary to demonstrate all of the The entire staff was very professional in their presentation of the model we were interested in. Took all the time necessary to demonstrate all of the vehicles fearures, the support services offered by Mercedes-Benz and options to finance. Made us feel very comfortable. Asher has also provided good follow up information. Love our new C Class! More

Natalie Powell is a great Associate at Mercedes, Annapolis Natalie is wonderful to work with whenever we are serviced at Mercedes-Benz of Annapolis. She is savvy, professional, informed, and always one step ah Natalie is wonderful to work with whenever we are serviced at Mercedes-Benz of Annapolis. She is savvy, professional, informed, and always one step ahead of anything that we need. Natalie makes the experience of going to your center enjoyable and relaxed. A very admirable representative for you, and and a real gem for Mercedes! Cynthia and Bob A. More