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Mercedes-Benz of Annapolis
Annapolis, MD
3,020 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,020 reviews
May 22, 2023
Alex has been my service advisor for years. He always makes drop off and pick up so easy. He’s a very nice person to deal with. He always makes drop off and pick up so easy. He’s a very nice person to deal with. More
by Jjlighthizer
Employees Worked With
Helpful May 22, 2023
Professional. Excellent. Experienced sales and leasing consultants who understand the brand and products. Great service. Excellent. Experienced sales and leasing consultants who understand the brand and products. Great service. More
by lawrencepotterjr
May 21, 2023
Pete Herman, my advisor is a true professional and a credit to Mercedes. He explained my service and when looking at my profile even wish d me a happy belated birthday which was a nice touch. Pete expla credit to Mercedes. He explained my service and when looking at my profile even wish d me a happy belated birthday which was a nice touch. Pete explained the service, gad my loaner ready and I was on my way. That afternoon he called and informed me my car all at with no problems. Pete is a great communicator and as helpful as anyone could be. More
by Brian
May 19, 2023
I’ve had 3 Mercedes Benz automobiles serviced at this dealership and Ronan has been my SA for all of them. Trusted, honest, friendly and knowledgeable- I wouldn’t consider going anywhere else. dealership and Ronan has been my SA for all of them. Trusted, honest, friendly and knowledgeable- I wouldn’t consider going anywhere else. More
by sbradleyhall
May 18, 2023
This is our third Mercedes purchased from Casey at Annapolis Mercedes. He’s the best as well as the entire team! He is extremely knowledgeable, responsive and professional! We highly recommend Case Annapolis Mercedes. He’s the best as well as the entire team! He is extremely knowledgeable, responsive and professional! We highly recommend Casey and the team at Annapolis Mercedes!! More
by Christine Dilts
Employees Worked With
May 16, 2023
Mr Woods is excellent! !!!! Service and care provided is excellent highly recommended. Happy I switched to Annapolis!! !!!! Service and care provided is excellent highly recommended. Happy I switched to Annapolis!! More
by Palmerhb
Employees Worked With
May 15, 2023
Chuck always comes through. Always! This time I’m ran in to some issues returning from out of town. Called Chuck and brought the car right in. He set me up and I was back on Always! This time I’m ran in to some issues returning from out of town. Called Chuck and brought the car right in. He set me up and I was back on the road in literally less than 2 hrs start to finish. Just amazing. More
by Mark Sweeney
Employees Worked With
May 15, 2023
Alex Clothier is always a pleasure to deal with. He's prompt, kind, friendly, and always professional! He treats me like family every time I interact with him! When getting my services done he ensur He's prompt, kind, friendly, and always professional! He treats me like family every time I interact with him! When getting my services done he ensures it's as easy and seamless as possible! More
by Tara Soesbee
Employees Worked With
May 15, 2023
Always get top notch service from everyone and they are always friendly and know me by name always friendly and know me by name More
by Ldub.1025
Employees Worked With
May 12, 2023
Bryan has always been great, kept me updated with the work done with my vehicle. He gives you that feeling that your vehicle is in great hands and also has a lot of knowledge about the vehicle or the ser work done with my vehicle. He gives you that feeling that your vehicle is in great hands and also has a lot of knowledge about the vehicle or the service being done. Gives great tips and answers all the questions. He's nothing short of amazing. More
by ronisorondo
Employees Worked With
Bryan Jenkins
