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Mercedes-Benz of Annapolis

Annapolis, MD

4.9
3,015 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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324 Sixth St

Annapolis, MD

21403

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Showing 3,015 reviews

May 26, 2023

I had the opportunity to work with Julian Connor. Julian has years of knowledge of vehicles, specifically MB and VWs. I happen to purchase a Volkswagen Atlas and Julian knew everything there was to k More

by Zach M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Connor
Jun 05, 2023 -

Mercedes-Benz of Annapolis responded

Hi Zach, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jun 05, 2023 -

Mercedes-Benz of Annapolis responded

Hello Zach, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

May 23, 2023

Derek sold me two Mercedes and service was outstanding. I am considering a 3rd, just because of the individual detail he provided. More

by DL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Nedd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 23, 2023

Arella Berger and the management team of Mercedes-Benz Annapolis did a fantastic and professional job. I am very pleased with the result and my purchase of my 2023 GLC 300 Coupe. Many thanks! More

by cgraham198
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arella Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Connor
Jun 05, 2023 -

Mercedes-Benz of Annapolis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 23, 2023

ALWAYS EXTREMELY HELPFUL and CUSTOMER ATTENTIVE and always has a solution to our car/SUV issues More

by toijohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Mercedes-Benz of Annapolis responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2023

Peter Herman is great! !! You guys always take care of me and are polite. Even when the service is busy I don't feel inconvenienced. They take the time to make sure question More

by davis988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2023

Alex has been my service advisor for years. He always makes drop off and pick up so easy. He’s a very nice person to deal with. More

by Jjlighthizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2023

Professional. Excellent. Experienced sales and leasing consultants who understand the brand and products. Great service. More

by lawrencepotterjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Cunningham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arella Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 21, 2023

Pete Herman, my advisor is a true professional and a credit to Mercedes. He explained my service and when looking at my profile even wish d me a happy belated birthday which was a nice touch. Pete expla More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Discus
Jun 02, 2023 -

Mercedes-Benz of Annapolis responded

Hi Brian, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 19, 2023

I’ve had 3 Mercedes Benz automobiles serviced at this dealership and Ronan has been my SA for all of them. Trusted, honest, friendly and knowledgeable- I wouldn’t consider going anywhere else. More

by sbradleyhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Discus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Annapolis - Service Center! Please don't hesitate to reach out if there's anything additional we can do for you.

May 18, 2023

This is our third Mercedes purchased from Casey at Annapolis Mercedes. He’s the best as well as the entire team! He is extremely knowledgeable, responsive and professional! We highly recommend Case More

by Christine Dilts
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Casey Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Herron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Fader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodd Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Christine Dilts responded

Casey and the team at Mercedes Annapolis are the best! Casey is always very responsive, professional, and knowledgeable. The entire sales team is friendly and very helpful. This is our third Mercedes purchased from Casey and will continue to do so in the future.

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