Mercedes-Benz of Annapolis - Service Center

Steve is always very professional. The work is always done efficiently and well. Annapolis is lucky to have Steve…great guy, good work ethic and deals very well with customers The work is always done efficiently and well. Annapolis is lucky to have Steve…great guy, good work ethic and deals very well with customers More

Alex is thoughtful advisor. He provided immediate attention and addressed issue. My problem was solved in less than a couple hours to my complete satisfaction He provided immediate attention and addressed issue. My problem was solved in less than a couple hours to my complete satisfaction More

What can I say that I have not yet said about Alex. Alex goes above and beyond every time I am ready for service on my car. I never have to wait because he had a loaner vehicle waiting for me. The serv Alex goes above and beyond every time I am ready for service on my car. I never have to wait because he had a loaner vehicle waiting for me. The service I know is immaculate because Alex would not tell me to come back and pick it up if it was not. Many thanks to the service center and to Alex. Wish you all a happy thanksgiving. More

Alex always does a fantastic job for us. We have come to expect outstanding support from him, and we actually look forward to going in to see him. He always makes certain that all of our c We have come to expect outstanding support from him, and we actually look forward to going in to see him. He always makes certain that all of our concerns are taken care of, and regularly goes the extra mile to make sure that we are happy when we leave. A true gem. Thank you Alex. More

Peter Herman listened and was very understanding to the rotted rear ended. He worked it out stayed in contact provided excellent service. Notified the part finally arrived, replaced the rearend with a mini rotted rear ended. He worked it out stayed in contact provided excellent service. Notified the part finally arrived, replaced the rearend with a minimum charge. Outstanding service on Peter Herman’s part. More

Ronan is always friendly, knowledgeable and super awesome! He makes sure that you are always informed about everything with the vehicle from start to finish. awesome! He makes sure that you are always informed about everything with the vehicle from start to finish. More

My service with Alex always exceeds my expectations. Im fortunate to have such honest and financial conscious service advisor who goes above and beyond. Thank you mercedes Benz of Annapolis for great cu Im fortunate to have such honest and financial conscious service advisor who goes above and beyond. Thank you mercedes Benz of Annapolis for great customer service everytime 5 years and counting. More

Peter Herman has been a pleasure to work with for servicing on my vehicles. Good communication and very professional! Highly recommend along with Rodd Bowman, their service director. servicing on my vehicles. Good communication and very professional! Highly recommend along with Rodd Bowman, their service director. More

Being 1st time Mercedes owner, I was pleased with service and quality of work performed on my car. Highly recommend the dealer and a service place, great job. Chuck was great in addressing all my needs and and quality of work performed on my car. Highly recommend the dealer and a service place, great job. Chuck was great in addressing all my needs and very quick with status feedback. More

Ronan is hands down my guy! I could be out of state and he works wonders! I even left my laptop in a loaner car and I texted late at night in pure panic and messaged me on morn I could be out of state and he works wonders! I even left my laptop in a loaner car and I texted late at night in pure panic and messaged me on morning and said he retrieved lt. Very dependable! Accountable! Great communication! Great service! He deserves a raise! More