Mercedes-Benz of Annapolis - Service Center

We had a oil change and like normal Chuck was able to get me in and out in a timely manner. me in and out in a timely manner. More

Bryan is most professional and personable as well. The service center has the Mercedes high-end atmosphere and you feel proud to be an owner and a part of it. The coffee was good and the internet co The service center has the Mercedes high-end atmosphere and you feel proud to be an owner and a part of it. The coffee was good and the internet connection was fast. Like the sales center and staff, Bryan and the service center team are all a ‘class act’. More

The Service Department of Annapolis Mercedes-Benz has been is top notch for many years. Alex Clothier is a true professional, extremely knowledgeable and provides excellent care and personal attention to been is top notch for many years. Alex Clothier is a true professional, extremely knowledgeable and provides excellent care and personal attention to the servicing of my 2004 CLK 500, originally purchased from Mercedes Benz of Annapolis. Ensures a loaner vehicle is always available and accommodates my schedule. Alex Clothier is a dependable, reliable and honest Advisor who provides me with indepth information and knowledge needed to keep my car in prestine condition. Thank you Alex for the excellent service you have provided me through the years. More

Alex Clothier provided superb service when a tire on my new Mercedes-Benz C-300 lost pressure. He had the tire replaced within 2 hours of my bringing in my car. I was impressed. Bronson Percival new Mercedes-Benz C-300 lost pressure. He had the tire replaced within 2 hours of my bringing in my car. I was impressed. Bronson Percival More

Bryan Jenkins has given me the best customer service experience that I have ever experienced! experience that I have ever experienced! More

I came in for a scheduled service with Mercedes, and Chuck got me in and out as promised. He always takes such good care of me. Chuck got me in and out as promised. He always takes such good care of me. More

MB of Annapolis have helped us through a difficult situation with our claim adjuster. They handled the situation in a professional manner,and got the job done in a few days unlike the claim adjuster w situation with our claim adjuster. They handled the situation in a professional manner,and got the job done in a few days unlike the claim adjuster who took weeks. We will continue getting our services done at MB of Annapolis and thank you Peter for all that you do. More

The Service Department of Annapolis Mercedes-Benz is first rate, in my experience due to the excellent care, personal attention, and professionalism of Alexander Clothier. first rate, in my experience due to the excellent care, personal attention, and professionalism of Alexander Clothier. More

For the fourth time, Alex Clothier proved once again why he is the best out there! Friday September 2nd I worked my last midnight shift at Dulles International Airport in Virginia, and I drove one hour and he is the best out there! Friday September 2nd I worked my last midnight shift at Dulles International Airport in Virginia, and I drove one hour and 30 minutes to the service center in Annapolis. I was beyond tired but there was Alex once again at 7:30am ready to greet me! Alex had my similar loaner Mercedes GLB ready to go and I only sat down for 5 minutes...if that long! I went home and got some sleep and Alex messaged me when my vehicle was ready. I go back to Annapolis and my SUV is ready with all of the safety recall work and 50,000 mile service work done and my SUV even got the complimentary car wash which made it look brand new again. This is the 4th time that Alex has taken care of me like this! Alex recommended I get new tires next time as my tire tread is getting low after 50,000 miles and I will be buying my Continental tires from him next time! More

Ronan was both patient and meticulous in his service. I couldn’t feel more confident in his recommendations for my car. I couldn’t feel more confident in his recommendations for my car. More