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Mercedes-Benz of Annapolis - Service Center

Annapolis, MD

4.9
1,381 Reviews

1,381 Reviews of Mercedes-Benz of Annapolis - Service Center

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March 05, 2022

Always professional and good customer service at Service Center. Been a loyal customer for over 10 years and I trust the Advisors. They are caring professionals. Thank you Ronin for handling me and the car More

by Tamiz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Mercedes-Benz of Annapolis responded

Hi Tamiz, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 03, 2022

Alex always provides top notch service from start to finish. He is personable and makes you feel like you’re his number one priority, regardless of busy he is. Can’t say enough good about him or the se More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Mercedes-Benz of Annapolis responded

Hi Robin, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis - Service Center! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 02, 2022

This was my first time at this dealership and I wasn’t disappointed. Service was exceptional and must advisor Alexander Clothier was nothing short of amazinf. More

by nyoka2386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alexander here at Mercedes-Benz of Annapolis - Service Center! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 01, 2022

Steve is always helpful and knowledgeable about the services. He is always ready to help with any service matter. He delivers excellent service! More

by Olaluv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2022

Steve could not have been better. He listened and made sure all of my repairs were done completely and promptly. He kept me informed all through the process. I couldn't be happier w More

by Scottrob9876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steve here at Mercedes-Benz of Annapolis - Service Center! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

February 28, 2022

Steve is an excellent service provider. He’s professional and personable! I appreciate his total customer service including follow up. More

by Deverson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Discus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Fader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodd Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Herron, Bryan Jenkins
Mar 02, 2022 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. If you're ever in need of more help, please let us know! Take care!

Mar 02, 2022 -

Mercedes-Benz of Annapolis responded

Hi Deverson, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2022

Steve is Always professional and good to work with. He listens and solves every issue timely. I’m he makes owning my SUV a pleasure. More

by RAWBenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Mercedes-Benz of Annapolis responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Mar 02, 2022 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steve here at Mercedes-Benz of Annapolis - Service Center! Feel free to reach out to us if you need anything. Have a wonderful day.

February 27, 2022

My service advisor was very honest with my purchase. He’s always given great customer service More

by Weber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Mercedes-Benz of Annapolis responded

Hi Weber, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

February 24, 2022

Steve and the team were great! I dropped off my car and was provided a loaner and out the door very quickly. Steve kept me in the loop as my car was being serviced. The Annapolis t More

by Matt86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing Mercedes-Benz of Annapolis!

February 23, 2022

Ronan was very professional. He was able to squeeze me in to have my B service done, I was very happy and really appreciate that. I will highly recommend him. Thanks! More

by Lizza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Mercedes-Benz of Annapolis responded

Hi Lizza, thank you for your kind review; we are happy to pass along your comments to Ronan here at Mercedes-Benz of Annapolis! If you have any further questions, please give us a call. We're always happy to help! Take care!

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