Mercedes-Benz of Arcadia

This dealership tried to rob me. Have and excellent credit score and they sold me a car at 8% interest rate. They asked for a $2,500 cash down payment eventhough I was going to give Have and excellent credit score and they sold me a car at 8% interest rate. They asked for a $2,500 cash down payment eventhough I was going to give a $29,000 down payment. Luckily I went to West Covina and they gave me a 6.5% interest rate and no cash was needed. They took my $29,000 check and I was in my new car in 30 minutes. When I told rusnik Arcadia that West Covina gave me a better interest rates their sales manager said interest rates don't matter. They it took them 1 week to return my $2,500 cash deposit. Please avoid this dealership unless you want to get robbed. More

Purchase a pre-owned Lexus outstanding service from start to finish Thank you Charlotte and Harry This was a surprise for me teen son they definitely made his day to finish Thank you Charlotte and Harry This was a surprise for me teen son they definitely made his day More

I experienced the most fabulous customer service at Rusnak. It was so worth the hour+ drive to buy my first Mercedes from Billy T. He’s professional, kind and gives his undivided attention. David Y w Rusnak. It was so worth the hour+ drive to buy my first Mercedes from Billy T. He’s professional, kind and gives his undivided attention. David Y was fantastic at explaining all of the great features of my GLC. I couldn’t be happier with my purchase and experience. Highly recommend Billy and this dealership. More

From the moment I stepped into the dealership, I was struck by the attention to detail in the design and layout of Mercedes-Benz of Arcadia. The interior exudes an air of sophistication and modern luxur struck by the attention to detail in the design and layout of Mercedes-Benz of Arcadia. The interior exudes an air of sophistication and modern luxury, perfectly reflecting the premium quality of the Mercedes-Benz brand. The showroom’s clean lines, tasteful décor, and well-organized space made it clear that this dealership places a high value on creating an environment that is both inviting and professional. The overall ambiance enhanced the purchasing experience, setting the tone for what I knew would be a top-tier interaction. More

Clean, spacious showroom, convenience location, more car to choose from, good parking lot for customers… to choose from, good parking lot for customers… More

Friendly, highly service oriented, professional, Made buying the car easy and a pleasure. My husband & I had Katrin Bassenger helping us. Her attention to detail & assisting us with finding the right a buying the car easy and a pleasure. My husband & I had Katrin Bassenger helping us. Her attention to detail & assisting us with finding the right auto was great. Very appreciative of all that she did for us. Everyone we met with seemed to just go over & above to help us. Love my new 2025 GLC 300, & so glad I walked in to Rusnak Mercedes in Arcadia. More

Soliman was attentive, knowledgeable. Harry in finance was great. Really detailed and covered all questions we had. Harry in finance was great. Really detailed and covered all questions we had. More

Mark our sales rep went above & beyond to provide excellent service. Very knowledgeable about the car I purchased was able to assert questions about the EQB excellent service. Very knowledgeable about the car I purchased was able to assert questions about the EQB More

From front desk to service everyone is great and very helpful and go out of the way to help me w my new car took time to fix two things for me and show me how while I made a appt. Going back NXT week fo helpful and go out of the way to help me w my new car took time to fix two things for me and show me how while I made a appt. Going back NXT week for my oil service Mr. Rusnak (my sis Mayfield great friends w Liz god bless her) you have a great team over in Arcadia!! More

The salesman, Mark Stuber is very friendly and straightforward. He gave a very precise description of the car and pricing with good explanation. Not changing his word! That is very important! He g straightforward. He gave a very precise description of the car and pricing with good explanation. Not changing his word! That is very important! He gained my trust very quickly. He has an excellent treatment to the customers. I am very happy with him and will give more business to him. James More