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Mercedes-Benz of Atlanta Northeast

Duluth, GA

4.8
2,077 Reviews
Mercedes-Benz of Atlanta Northeast| The Classic Mercedes-Benz Experience in Atlanta. For over four decades, Mercedes-Benz of Atlanta, formerly known as Atlanta Classic Cars, has been creating extraordinary Mercedes-Benz buying experiences and delivering exceptional customer service. We design experiences, architect memories and fulfill lifelong dreams.
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1705 Boggs Road

Duluth, GA

30096

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Showing 2,077 reviews

December 13, 2020

I had a wonderful experience buying my Mercedes from Atlanta Classic Cars. Finn Misa was extremely knowledgeable, patient and easy to work with. Excellent experience! More

by CorinneA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finn Misa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmad Frozan
Jan 10, 2021 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for the 5 stars review regarding Finn!

December 10, 2020

The service department is always well maintained and courteous. Bobby, my advisor is extremely knowledgeable and kept me updated from start to finish. Ewell the service manager made sure my vehicle was More

by mackey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ewell Shuff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Padovano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2021 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for the 5 stars review regarding Bobby and our service team! We are thrilled your experience was top notch in communication and expertise!

December 10, 2020

Shawn Lim, Portfolio Account Manager, has been courteous and professional throughout the entire sales process. We have been a long time customer of the Mercedes Brand because Shawn is a true representation More

by acoldouglas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Matusov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2021 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for the 5 stars review regarding Shawn! We appreciate your continued business!

December 09, 2020

Exceed customer expectations.Speedy checkout process. Exceed customer expectations. Speedy checkout process. Complete most of the buying process online. Paperwork and delivery process less than 40 minute More

by Unique Sew Fabric and Crafts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2021 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for the 5 stars review regarding Shawn and our team! We are thrilled you had an enjoyable experience with us!

December 08, 2020

Demond went above and beyond to take care of my service. He got the tire a day sooner than expected which was a huge help. Thank you so much. More

by jay_d_andrews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demond Nichols
Jan 09, 2021 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for the 5 stars review regarding Demond and our service team!

December 05, 2020

Nick Disney was great to work with but the lounge area was too congested and the ladies bathroom was awful. Not sure if I will return More

by Cynthiasasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Disney
Jan 09, 2021 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for the review regarding Nick and our service team! We are sorry to hear that our service lounge was crowded at the time of your visit. We have our Classic Cafe conveniently across from the service lounge for you to sit and wait if the main lounge is busy! We apologize that the ladies restroom was not clean and have advised our cleaning staff. We think you will see a difference on your next return to us and will not experience the same high quality level of service at other stores!

December 04, 2020

Mr Hodges is amazing he has great customer service and was great in communication every step of the way. Out of the three car purchases I have made I must say this is the best one. I will definitely recom More

by Nique201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2021 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for the 5 stars review regarding James and our team! We are thrilled you had a great experience with us and appreciate your referrals!

December 02, 2020

Best sale experience ever. Found the perfect match. Made experience seamless . David has taken care of us for years , he always finds us exactly what we are looking for , even when we didn’t know it. More

by rtidman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for the 5 stars review regarding David!

December 02, 2020

We worked with Bob Holton, Sales Department, and Dee Hong, Finance Department, when we purchased our Mercedes. Both Bob and Dee were very helpful, knowledgeable, patient, and understanding. Because o More

by rmmyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for the 5 stars review regarding Bob and our team! We hope you are loving your new Mercedes!

November 28, 2020

When I walking in to the dealership he greeted me with welcome arms (safely), and had the options that were best for me, and I am very impressed, It shows how much he cares about his costumers More

by Mali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finn Misa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for the 5 stars review regarding Finn and your buying experience with us! We hope you are loving your new Mercedes!

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