Mercedes-Benz of Edison - A Ray Catena Dealership

Jack Goldberg is the best person to represent Ray Catena Mercedes-Benz. I have known Jack for over 15 years and have made multiple purchases from him. A friend also bought a Mercedes-Benz from Jack today, 2 Mercedes-Benz. I have known Jack for over 15 years and have made multiple purchases from him. A friend also bought a Mercedes-Benz from Jack today, 2/16/2022. I bought my last car from Jack on 2/5/2022. What a gentleman that Jack. He always goes the extra luxury mile. More

Tom cola is one of the best salesman working here! My car experience was amazing due to his professionalism and kindness all around. Would definitely recommend to family and friends ! My car experience was amazing due to his professionalism and kindness all around. Would definitely recommend to family and friends ! More

Ricky kwan’s service was caring, detailed, extraordinary, wonderful, thoughtful, unexpected, and I couldn’t recommend less! wonderful, thoughtful, unexpected, and I couldn’t recommend less! More

I really appreciate Mr. Ricky Kwan to help me out for getting my car with excellent service as I saved my time to process it quickly and convenient and kindness to take care Ricky Kwan to help me out for getting my car with excellent service as I saved my time to process it quickly and convenient and kindness to take care of customer .. I can tell about my satisfaction.. so Thank you again.. More

Ricky has been helping with my past two car purchases. He is such a knowledge personel and heartfelt friend who is already willing to help. Will buy MB from him for life. He is such a knowledge personel and heartfelt friend who is already willing to help. Will buy MB from him for life. More

I almost never write reviews but I feel compelled to let you know my experience here. This is by far the worst dealer to have your Mercedes serviced/repaired. I bought a certified pre owned 100k car at an o you know my experience here. This is by far the worst dealer to have your Mercedes serviced/repaired. I bought a certified pre owned 100k car at an out of state Mercedes’ dealer. Almost immediately after I got it, I experienced a problem with it. Being a CPO car that is covered for the next 12 months, my understanding is that this warranty would cover all repairs that the car face. However, Mercedes at Edison told me that 90% of the CPO warranty is covered, but my problem fell within the 10% that was not covered. And guess what? $5,500 bill to fix the issue. You might be thinking, well you bought a 100k car, just fix it. No, that’s not the point. I paid extra for the CPO warranty. It’s a matter of principle. I disagreed and got Mercedes’ Benz corporate care involved and they informed me that Ray Catena Edison refused to do the repair. Particularly, Fred, the service manager, refused to OK the work because I did not buy the car from them so its not their problem. Mercedes of Edison doesn’t care about the Mercedes’ brand or treating their customers fairly, they only care about filling their pockets. Here’s how your experience will go if you go to service/repair your car there. Schedule an appointment 3 weeks in advance. Get there and drop of your car and wait 30 minutes to speak with an advisor. They will keep you car for 3 weeks with no call backs. When you finally get your unfixed car back, they will charge you their $300 diagnostic fee. After paying this fee, you need to wait an additional 30 minutes for them to find your car and bring it to you even if you give them the heads up that you are on your way. So now you have your car back & maybe you prefer to buy the part yourself and have a local mechanic fix? Well call Mercedes of Edison and ask them for the part number. You’ll be told that they don’t give out part numbers because “they would lose the sale” Ray Catena is about volume…not customer care. They don’t give a xxxx about you as a customer. This is my local dealer, but having gone through this experience I will gladly go to another dealer 45 min away. More

Jorge Was fantastic, when the first deal didn’t work on my side he kept with my thoughts on what I was looking for. He kept in touch without a typical salesman feel and we were able to get a great deal don my side he kept with my thoughts on what I was looking for. He kept in touch without a typical salesman feel and we were able to get a great deal done on an S 450. Look forward to doing business in the future. More

Quality, competent and service. I was in and out same day. Worry free interaction. Thank you I was in and out same day. Worry free interaction. Thank you More

John Kelly was such a pleasure to work with. He sold me my first Benz. The entire process was stress free. He was honest and made sure I got exactly what I wanted. I highly recommend seeing Joh He sold me my first Benz. The entire process was stress free. He was honest and made sure I got exactly what I wanted. I highly recommend seeing John Kelly to purchase a car. He is truly the best! I am a customer now for life! More

John Kelly, is amazing ! I purchased my first car from him and it was such a smooth transaction that I went back to purchase another car! I highly recommend if you’re looking I purchased my first car from him and it was such a smooth transaction that I went back to purchase another car! I highly recommend if you’re looking for a stress free transaction go see John Kelly! More