Mercedes-Benz of Hagerstown

Good Buying Experience -- Rob was Extremely Helpful The team at Hagerstown Mercedes was very professional in handling my transaction for a 2012 Audi. Rob was generous with his time during the test driv The team at Hagerstown Mercedes was very professional in handling my transaction for a 2012 Audi. Rob was generous with his time during the test drive and neither he nor the extended sales team was pushy during price negotiations. The dealership did a great job in getting a four year old vehicle again looking like new. Good job all around. More

Best car buying experience Not only was the sales man, Rob, beyond helpful, the used car we purchased was pristine and everyone we had contact with was exceptionally nice... You Not only was the sales man, Rob, beyond helpful, the used car we purchased was pristine and everyone we had contact with was exceptionally nice... You've gained customers for life. Thanks all!! More

BEST CAR PURCHASE EXPERIENCE EVER- SO EASY Chandra & Shannon were great! I visited 4 other dealerships to look for a used Smart Car. None of the other dealerships compared to the service I re Chandra & Shannon were great! I visited 4 other dealerships to look for a used Smart Car. None of the other dealerships compared to the service I received at Mercedes Hagerstown. From the moment I arrived until I left in my new Smart Car, C&S were super friendly, were super helpful, and made the car buying experience a pleasure rather than a chore. I highly recommend these ladies and Mercedes Benz of Hagerstown for all your car buying needs More

had a wonderful experience from start to finish. My experience at Mercedes Benz of hagerstown was a very pleasant one.. The entire staff are very friendly and knowledgeable. I would definitely rec My experience at Mercedes Benz of hagerstown was a very pleasant one.. The entire staff are very friendly and knowledgeable. I would definitely recommend anyone considering a car to check this dealership out.. More

Very pleasant did not force a sale. worked with us Excellent service. Great to work with.Shannon and Austin made sure we were happy with car . the car was ready when they said .also showed us how to wo Excellent service. Great to work with.Shannon and Austin made sure we were happy with car . the car was ready when they said .also showed us how to work the buttons More

No hard sell just quality I had a very pleasant experience at this local dealership. They were attentive, thorough ... And yet efficient. We knew in advance the car we were i I had a very pleasant experience at this local dealership. They were attentive, thorough ... And yet efficient. We knew in advance the car we were interested in ... And completed the sale in less than an hour. Nice experience. More

Outstanding! They took the time to walk through the car and explain how everything operated. They were "get it done" with no questions asked. We had a great expe They took the time to walk through the car and explain how everything operated. They were "get it done" with no questions asked. We had a great experience and we "thank" everyone for their time and their kindness. More

Painless Transaction Dealing with professionals makes everything easy! They conduct their business in such a way that their clients feel very comfortable and reassured to Dealing with professionals makes everything easy! They conduct their business in such a way that their clients feel very comfortable and reassured to get a fair and favorable deal. I would like to thank Justin, Mike and most importantly, Barry for making this purchase a memorable one. Sincerely, Arthur Porciuncula More

Custom ordering at the changeover of the model year My previous car was rear ended and totaled in June. After reviewing many SUVs, I selected the Mercedes GLC. My salesperson, Rob Edmonds made every eff My previous car was rear ended and totaled in June. After reviewing many SUVs, I selected the Mercedes GLC. My salesperson, Rob Edmonds made every effort to find a car on the East Coast, but none were close to what I wanted. We custom ordered and the factory was no longer producing 2016 models. My car got caught in the changeover. Delivery was delayed by several weeks. Rod and the dealership did everything possible to get my car delivered. The purchasing process was very professional and efficient. I love my beautiful new car. It was definitely worth the wait. More

Outstanding! They had and I purchased. Great team of sales folks. Professional in every way. From out of town. Loved my experience with Rob. Will definitely p They had and I purchased. Great team of sales folks. Professional in every way. From out of town. Loved my experience with Rob. Will definitely purchase again from these guys😃 More