Mercedes-Benz of Hagerstown

The perfect sale By far THE smoothest transaction I have ever had. Polite and welcoming staff. Calm and overall satisfying experience. Rob did such an amazing jo By far THE smoothest transaction I have ever had. Polite and welcoming staff. Calm and overall satisfying experience. Rob did such an amazing job making the whole process as easy as possible. Sales manager, my apologies but I forgot your name, was such a down to earth and interesting person to talk to as well. MB of Hagerstown is the opitomy of what a customer service based dealership should look like. Thank you for this great experience. More

Excellent! Great experience from start to finish. From my first online inquiry with Chandra to me finding the right car with Barry to financing with CJ and clos Great experience from start to finish. From my first online inquiry with Chandra to me finding the right car with Barry to financing with CJ and closing out the deal with Austin. MB-Hagerstown made my buying process so simple. Barry always availed himself and kept me informed every step of the way. This is my dealership for life! More

Superb Experience as Always ! Had my annual service for my 2012 car and decided to Lease a new 2016 Mercedes-Benz. Mike found exactly what I was looking for and I had my new car on Had my annual service for my 2012 car and decided to Lease a new 2016 Mercedes-Benz. Mike found exactly what I was looking for and I had my new car one week later! He is knowledgeable, friendly and accommodating. More

Outstanding experience Traded for a beautiful 2015 ML350 SUV. Barry worked to finalize the deal to our satisfaction. Well organized and friendly staff. Would highly recomm Traded for a beautiful 2015 ML350 SUV. Barry worked to finalize the deal to our satisfaction. Well organized and friendly staff. Would highly recommend Mercedes Benz of Hagerstown! More

Awesome Service It was awesome working with Barry. He is not only fast but very professional. I would love to go back if we are deciding to get another car. It was awesome working with Barry. He is not only fast but very professional. I would love to go back if we are deciding to get another car. More

Lawyers and Car Salespersons: We are the best! The public's perception of lawyers, such as my husband and I, as well as car salespersons, is not the best. Well, those with such a perception have n The public's perception of lawyers, such as my husband and I, as well as car salespersons, is not the best. Well, those with such a perception have not been served by our law firms and certainly not by Mercedes-Benz of Hagerstown. From the moment we walked in the door, through test driving several models, and ultimately settling on one on the showroom floor, the service we received was professional, courteous, and impeccable. Barry London goes out of his way to see that you are kept informed at every step. We couldn't be more pleased. More

Went for Service, Bought a Car This annual service was the first of my 2011 S550 after being out of warranty. Learned they had a 2013 almost exactly alike, which had 2 more years o This annual service was the first of my 2011 S550 after being out of warranty. Learned they had a 2013 almost exactly alike, which had 2 more years of warranty. Was very pleased to deal with Barry previously, and Alex is a forthright service guy interested in doing things correctly. Barry provided all the info, acquainted me with the car, and enabled the deal. Went home in the 2013 quite pleased with the deal, and the timely service provided by Alex, and the thoroughness of the transaction accomplished by CJ. More

Car purchase made easy Barry and Adam of Mercedes Benz at Hagerstown were instrumental in helping me narrow down my choice from a wide selection of class/models, to one that Barry and Adam of Mercedes Benz at Hagerstown were instrumental in helping me narrow down my choice from a wide selection of class/models, to one that suits me best. Appreciate the great customer service. The entire process was quick, easy, painless and stress free. More

Great car buying experience I recently purchased a new vehicle at Mercedes-Benz of Hagerstown and had a terrific experience. Shannon was very helpful and understanding of my uniq I recently purchased a new vehicle at Mercedes-Benz of Hagerstown and had a terrific experience. Shannon was very helpful and understanding of my unique needs. She and Austin searched for the exact car I was looking for and delivered. The actual buying process was pressure-free, painless and quick. I feel confident recommending Mercedes-Benz of Hagerstown for purchase and/or service. More

Jan loves Mercedes-Benz of Hagerstown! I recently leased a 2016 Mercedes GLE 350 from Mercedes-Benz of Hagerstown. It was a pleasure throughout the entire process. Rob Edmonds, my leasing I recently leased a 2016 Mercedes GLE 350 from Mercedes-Benz of Hagerstown. It was a pleasure throughout the entire process. Rob Edmonds, my leasing agent was helpful in explaining the vehicle to me, as well as helping me through the leasing process. Ausin Shemon and CJ Brown were also very thorough in discussing my leasing options. And it was great seeing Marty Gillions from the service department again! The positive and professional culture of the entire team was evident! I would definitely recommend Mercedes-Benz of Hagerstown!!! More