Mercedes-Benz of Hagerstown

First purchase at Mercedes Benz of Hagerstown The experience that I had at Mercedes Benz of Hagerstown was the best buying experience that I have ever had. There was never any pressure to buy. The The experience that I had at Mercedes Benz of Hagerstown was the best buying experience that I have ever had. There was never any pressure to buy. The credit approval and closing were very fast. I will return to Mercedes Benz of Hagerstown for my next vehicle purchase. More

Mercedes GLE350 4/9/16 I'd just like to say ..." No way am I buying a new car today" . However.... Upon arrival at the dealership we were looking at an suv , my wi 4/9/16 I'd just like to say ..." No way am I buying a new car today" . However.... Upon arrival at the dealership we were looking at an suv , my wife was in love all over again ! Soon after we met Barry London, who I must say knows just about everything there is to know about any Mercedes on the lot. He didn't pressure us at all let us look and then test drive the gle350. We knew the final outcome at that point but had to see if the numbers would work. C.J. Then did her manic, while this was happening Barry got the Mercedes ready for us to take home. At this point I think we all knew how this would end.... My wife , the social b. That she is met Justin and Austin.... And the rest is history. We drove off in HER new Mercedes and my new white Mercedes hat....FYI my blue Mercedes is still on the showroom floor.... More

The most pleasant car buying experience EVER. I have bought more than 25 cars in my years as a driver. My wife said I should seek help. Anyway, I have a lot of experience in this field. Chandra I have bought more than 25 cars in my years as a driver. My wife said I should seek help. Anyway, I have a lot of experience in this field. Chandra was absolutely superb. CJ in F&I was also superb. Chandra took me around the dealership to introduce me to the service folks, and other sale associates. Everyone welcomed me to the Mercedes Benz family. And, I paid a great price for an amazing CPO C Series. More

Excellent Service STILL exists! My husband and I want to thank you for the wonderful courtesy shown to us by you and your entire staff. You all went out of your way to make us feel s My husband and I want to thank you for the wonderful courtesy shown to us by you and your entire staff. You all went out of your way to make us feel special, welcome, and did everything in your power to accommodate us in far more ways than we anticipated. So for that -- we give you a huge THANK YOU! It's refreshing to receive that type of customer service in today's world. It's good to know that the art of excellency still remains at Hagerstown Mercedes! More

Purchase experience Once again I cannot say enough about the car buying experience. Saw the car on the website, heard back from my sales associate Barry London shortly th Once again I cannot say enough about the car buying experience. Saw the car on the website, heard back from my sales associate Barry London shortly thereafter. Had a great trade price on my 2012 E350 and drove off with a certified pre-owned 2014 E350 a little while later. Great dealership and great people to work with. More

Wonderful car shopping experience! One of the staff members greeted me and offered assistance immediately upon my arrival. Everyone I dealt with was courteous and professional. Rob Ed One of the staff members greeted me and offered assistance immediately upon my arrival. Everyone I dealt with was courteous and professional. Rob Edmonds was my salesperson. Rob was very courteous and pleasant from the start of the process to the end. The financing process was very quick and they did not try to add a bunch of unnecessary extras that most car dealerships do. This was the most hassle-free car shopping experience I have ever had. The whole process was very efficient . This was a wonderful experience from beginning to end. I love my E350; it is pure joy driving that car! Thanks Rob and everyone else at Mercedes Benz of Hagerstown! More

First time Mercedes buyer This was probably the best experience I have ever had buying a car. As soon as I walked through the door, I felt valued as a consumer. I am super ex This was probably the best experience I have ever had buying a car. As soon as I walked through the door, I felt valued as a consumer. I am super excited about my purchase and would recommend this dealership to anyone looking for a trustworthy team. More

Great experience Had a great experience working with Barry London. I came to him with a specific ask and both he and the GM delivered in short order. The CPO car the Had a great experience working with Barry London. I came to him with a specific ask and both he and the GM delivered in short order. The CPO car they found for me was perfect and the process was made as easy and painless as possible. CJ was also very helpful in explaining all the necessary details while being focused on the total experience being efficient. Looking forward to the ongoing relationship with these guys. More

They don't waste my time Generally if you go the dealership to buy a car, you know to prepare to be there for a long time, my experience with Rob Edmonds was exceptional, I bo Generally if you go the dealership to buy a car, you know to prepare to be there for a long time, my experience with Rob Edmonds was exceptional, I bought a 2013 S550 and it was a very smooth and easy transaction, got good price for my trade, the finance department wasn't trying to sell me what I don't need, overall great experience. The also have great selection of cars with unique features. Rob Edmonds my sales guy was very courteous and professional through out the process. More

Always a comfortable experience This is the 2nd vehicle we have purchased from Mercedes Benz of Hagerstown. Each visit has been relaxed and informative. Our sales associate, Rob, w This is the 2nd vehicle we have purchased from Mercedes Benz of Hagerstown. Each visit has been relaxed and informative. Our sales associate, Rob, was very personable, knowledgeable and helpful. We will continue to recommend this dealership to our friends. More