Mercedes-Benz of Hagerstown

Ease of purchase Working with Barry London was easy. He was able to respond to my every request and question. No time was wasted and I was away in excellent tim Working with Barry London was easy. He was able to respond to my every request and question. No time was wasted and I was away in excellent time. I would buy another Mercedes from Barry any time. More

Spectacular Experience! Chandra was amazing; knowledgeable, witty, and humorous! We have found a friend and salesperson for life! CJ was also fantastic. The entire experience Chandra was amazing; knowledgeable, witty, and humorous! We have found a friend and salesperson for life! CJ was also fantastic. The entire experience took less time then going to a movie and we left with the car of our dreams! Thank you Chandra, CJ, and Justin for a spectacular experience! More

Best Dealer Experience Ever! I leased a new 2015 CLA from Mercedes-Benz of Hagerstown at the end of February 2016. This was my first lease experience. I was a bit anxious after I leased a new 2015 CLA from Mercedes-Benz of Hagerstown at the end of February 2016. This was my first lease experience. I was a bit anxious after hearing other lease horror stories. My sales person was Rob Edmonds. Rob was wonderful to deal with. There was no heavy sales pitch just straight forward information and a real desire to match me with a vehicle I would be happy with. This was very refreshing. I had rented a CLA for a week on my last vacation so I was pretty much sold on the car before I walked into the dealer. The biggest thing for me was fitting it in my budget. This is where Austin Shemon came in. Austin explained everything about leasing to me in detail. Answered all my many question with the patience of a Saint. When it came time to sign the paperwork (the nervous part) CJ Brown made that a pleasant experience as well. Because we purchased so late in the evening we were all kind of numb and I missed asking Rob a few questions. I emailed Rob to see if he would mind if came back by the dealership to go over some items on the car. He accommodated with my crazy schedule and answered all my questions. Obviously, at this dealership, their services do not stop once the sale is made. They go the extra mile to make sure their customers are satisfied. During meeting with Rob I meet the General Manager of the dealership who took the time to introduced himself, ask if there was anything else they could do for me. I will recommend this dealership to all who ask me about my vehicle. More

Great Service Shannon Dorian was a wonderful salesperson who was very well informed about my 2016 GLC300. When asked, her advisement helped me determine which mod Shannon Dorian was a wonderful salesperson who was very well informed about my 2016 GLC300. When asked, her advisement helped me determine which model would best fit my lifestyle. She is a fantastic addition to Mercedes-Benz. Shannon, Mike, CJ and Justin made my buying experience seamless and easy! Highly recommend! More

Great service and ease I just purchased my second Mercedes from Shannon Dorian and Mercedes Benz of Hagerstown. It was super fast and easy!. Great service as always. I rec I just purchased my second Mercedes from Shannon Dorian and Mercedes Benz of Hagerstown. It was super fast and easy!. Great service as always. I recommend this dealership to everyone I know! More

Excellent Dealership! I have been a customer of this dealership for more than 7 years now. I just purchased my second Mercedes from them today. The sales associate, Shann I have been a customer of this dealership for more than 7 years now. I just purchased my second Mercedes from them today. The sales associate, Shannon Dorian as well as finance personnel, CJ Brown, could not have been any more customer focused. My service advisor, Adam Himmelwright is also wonderful to deal with. Thanks so much! More

Great experience I really had a wonderful experience with Rob and this dealership. They could not have been nicer. I made a road trip with my sister to buy a car and i I really had a wonderful experience with Rob and this dealership. They could not have been nicer. I made a road trip with my sister to buy a car and it ended up being such a pleasant trip. I felt very comfortable with all the folks I spoke with, and it was a quick process. I would highly recommend them and am super satisfied with new car! More

Thoroughly satisfied A common weakness between me and my wife are Cars!!. We love them. We had an outstanding experience with our chicago benz dealership and I was in the A common weakness between me and my wife are Cars!!. We love them. We had an outstanding experience with our chicago benz dealership and I was in the market to promote myself from my CLA into something bigger. I was just not getting the right kind of dealership. I ended up in few shady dealerships. I am in Frederick, so people can guess who I am pointing to. I never realized that there is a benz dealership in hagerstown, MD. I emailed Rob, the salesperson that I wanted to come in and test ride a C300. Rob is a wonderful guy. He will listen to you patiently, very hands-on and has a good attention to detail. We first test drove C300 and then eventually took home the C450. Rob answered all my questions crystal clearly, there were times when I tested his patience , but he did not loose cool. Also, both Justin who was the General Manager and CJ who was the Financial expert were smart and fast with numbers, because I remember with my wives car, the dealership took 8 hours to get done. The only thing which probably I was little disappointed was with my trade in value, but that is something I could deal with because I presented them with my family and friends discount. Sometimes in a deal, you cannot win 10 out of 10 things, so I understand it. All in all, I will recommend this dealership for a friendly environment, great sales people. Ask for Rob for "sure" and of course amazing senior management. More

Outstanding service and knowledge at Younger Mercedes. We highly recommend Younger and specifically, Barry London in sales. He is so knowledge and helpful. Our experience was wonderful and we ate thrilled We highly recommend Younger and specifically, Barry London in sales. He is so knowledge and helpful. Our experience was wonderful and we ate thrilled with our Mercedes. More

Number 1 Mike is very knowledgable, explains everything and was a great help in choosing a new car for me. I would highly recommend this dealership to anyone Mike is very knowledgable, explains everything and was a great help in choosing a new car for me. I would highly recommend this dealership to anyone! More