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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,505 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,505 reviews

October 25, 2016

Awesome Team at MB of Hagerstown! Mike Lavrenchik is great! He helped me get into the vehicle I wanted at the right price. CJ Brown, Austin Shemon and Chandra Dickson we all amazing More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lavrenchik, Adam Himmelwright, CJ Brown, Chandra Dickson
Oct 26, 2016 -

Mercedes-Benz of Hagerstown responded

James, you rock! I am so glad that the team was able to make you feel great about your choice and for choosing Mercedes-Benz of Hagerstown. We appreciate you for your business and hope to see you back soon. Happy Motoring, Justin Harbert, GM

October 23, 2016

Great experience buying GLE 450 My wife and I could not have been more pleased with the service and attention we received at the Hagerstown MB as we purchased our new GLE 450. Rob an More

by Mikael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Brown
Oct 25, 2016 -

Mercedes-Benz of Hagerstown responded

Mikael, what a beautful GLE 450 you guys look so nice next to it! Glad that Rob and CJ were able to make the process smooth and professional with a little humor! Congrats, Justin Harbert, GM

October 23, 2016

Right car, Right price, Right now Found the vehicle I wanted. The sales guy (Mike) offered me the same model, better equipped at a better price. Easy comfortable dealings. Always going More

by TD22620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Lavrenchik, Adam Himmelwright, CJ Brown
Oct 25, 2016 -

Mercedes-Benz of Hagerstown responded

Congrats on finding the right car at the right price. Glad to hear that Mike was able to make it happen for you! Thank you for choosing Mercedes Benz of Hagerstown. See you soon in Service, please come in and say hi! -Justin Harbert, GM

October 21, 2016

Sale Person Micheal Lavrenchik was awesome Thanks Michael Lavrenchik for your awesome assistance. We got a great deal as well as a great car. This was accomplished in a matter of 20 minutes. More

by buju2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
Oct 25, 2016 -

Mercedes-Benz of Hagerstown responded

WOW, 20 minutes! How amazing is that?! Congrats on your new vehicle, we are glad that Mike was able to make the process so easy. Enjoy the new ride and we will see you in service soon. Ensure to come and say hi, Justin Harbert, GM

October 19, 2016

Left with a beautiful low mileage car! We got a great deal and love the car, after our first time being there. Within only a few hours Barry London helped us find the car we were looking fo More

by Donnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2016 -

Mercedes-Benz of Hagerstown responded

Donnie, welcome to the family and thank you for "Being One". We thank you for your kind words and are glad to hear that Berry was able to take great care of you. Enjoy, Justin Harbert, GM

October 18, 2016

Barry dod it again! Barry was able to get us into a newer year model and keep our payments down with low down payment and even negative equity. Thanks, Barry. More

by DocPINCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Himmelwright, CJ Brown
Oct 21, 2016 -

Mercedes-Benz of Hagerstown responded

Congratulations on your new car, what a beautiful choice and you and your wife look amazing! We appreciate you for choosing Mercedes-Benz of Hagerstown and hope to see you in Service for your first appointment! Happy Motoring, Justin Harbert, GM

October 18, 2016

New Car Purchase I have dealt with Younger Mercedes since its inception and have bought a number of S550s from them over the years. Brandon Younger has built this de More

by J Hornbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Gillions
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Himmelwright
Oct 21, 2016 -

Mercedes-Benz of Hagerstown responded

Thank you so much for the kind words it is a pleasure having you as part of the Younger Family. We are pleased to know that Barry and the team are always geared up and ready to make your experience a effortless one. Take Care, Justin Harbert, GM

October 16, 2016

Second time is still a charm My first buying experience with the team (led by Rob Edmonds) was fantastic. As I left, smiling ear to ear with my new Metris, I casually told Rob th More

by Dave D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2016 -

Mercedes-Benz of Hagerstown responded

Dave, great to hear that the "Second time is still a charm" and that Rob was able to make that happen for you. We appreciate you for sharing your experience and the 5 star rating. We hope that you drove away smiling ear to ear in your new ride! Thank you for choosing Mercedes-Benz of Hagerstown. See ya soon, Justin Harbert, GM

October 15, 2016

MB of Hagerstown is truly a professional dealership. My experience at MB of Hagerstown led to the purchase of a vehicle that I love. Barry London is a consummate professional. He listened to what I wante More

by S Haller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2016 -

Mercedes-Benz of Hagerstown responded

Ms. Haller, thank you for your kind words about MB of Hagerstown and Barry. You look very nice standing next to that beautiful car. We appreciate for choosing us and we hope to see you back in service, please stop in a say hello. Thank you, Justin Harbert, GM

October 15, 2016

Best Ever Vehicle Purchasing Experience Barry London is a wealth of knowledge about the product that he sells. He attended to every detail about vehicle preparation and feature explanation. More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Brown
Oct 17, 2016 -

Mercedes-Benz of Hagerstown responded

Larry, we love hearing from our guest and especially when it was their "Best Ever Vehicle Purchasing Experience". Congratulations on your new car and glad to know that Barry and CJ was able to make your visit a memorable one! -Justin Harbert, GM

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