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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,356 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,356 reviews

September 18, 2015

Great experience Team was responsive, knowledgeable and very courteous. I highly recommend this dealership when considering a Mercedes Benz purchase. This is the fif More

by matjmtmat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nikole Ferguson
September 15, 2015

Thank you Mercedes - Benz of Hagerstown Maryland I want to Thank Everyone that were involved in our NEW purchase, we bought a car at the Hagerstown Mercedes- Benz dealership a few days ago. We had th More

by The shoping experience make you want to return
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : AND ANYONE ELSE THAT HELPED US , I WOULD NEVER WANT TO LEAVE ANYONE OUT. THANKS !!, CJ Brown, Nikole Ferguson
September 12, 2015

Terrific experience all around- We loved working with Barry at Mercedes of Hagerstown! He's knowledgeable, friendly, and the overall experience was very positive. It was a low pres More

by JAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : CJ Brown
September 12, 2015

2nd Excellent Experience This is our 2nd experience with MB of Hagerstown in the past 2 years. Barry London once again was our representative and as expected, Barry's attenti More

by Michael and Melinda H.
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Recommend Dealer
Yes
Employees Worked With
September 09, 2015

Yay! I'm happy!. Mike is friendly, helpful and respectful toward us! Another big chocolate he would have gotten 6 stars! and the manager also cute and very nice. The s More

by srun michelle dr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
September 05, 2015

Treated Respectfully and Professionally Chandra Dickson is by far the best salesperson I have ever dealt with when buying a car. She was courteous and knowledgeable, There was never any pres More

by Tilley71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Dickson
September 04, 2015

Fast and Easy Chandra and Nikole made our car buying experience a breeze. We knew what we wanted and had test driven one earlier in the summer. Once we were ready More

by kimberly81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikole Ferguson, Chandra Dickson
September 04, 2015

who said buying a car is stressful? Test drove 2 cars and was driving away with my new car in 2 and half hours. Courteous, fast, professional, and efficient personnel. Will definitely More

by mgude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik, CJ Brown
September 01, 2015

with confidence &' ease This the 4th Mercedes I have purchased/leased from this dealership. Was on the verge of turning in my lease &' decided on a 2014 Slk 250 for purchase More

by simone99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : CJ Brown, Chandra Dickson
September 01, 2015

Satisfaction with buying experience My husband and I had a very nice experience when purchasing our vehicle Barry London was Great with us. Everybody there was so friendly and helpful. W More

by Cooperdog4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : CJ Brown
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