Mercedes-Benz of Hagerstown

Yay! I'm happy!. Mike is friendly, helpful and respectful toward us! Another big chocolate he would have gotten 6 stars! and the manager also cute and very nice. The s Mike is friendly, helpful and respectful toward us! Another big chocolate he would have gotten 6 stars! and the manager also cute and very nice. The snack/drink area is lovely! More

Treated Respectfully and Professionally Chandra Dickson is by far the best salesperson I have ever dealt with when buying a car. She was courteous and knowledgeable, There was never any pres Chandra Dickson is by far the best salesperson I have ever dealt with when buying a car. She was courteous and knowledgeable, There was never any pressure. She was upfront with all information that we requested. Although we ended up purchasing a Mercedes C300 from a different dealer, I look forward to having our vehicle serviced at Hagerstown and seeing Chandra again. You can't go wrong at Hagerstown. More

Fast and Easy Chandra and Nikole made our car buying experience a breeze. We knew what we wanted and had test driven one earlier in the summer. Once we were ready Chandra and Nikole made our car buying experience a breeze. We knew what we wanted and had test driven one earlier in the summer. Once we were ready to buy, I emailed Nikole to get the very best price. Once we agreed on price, we went to the dealership to test drive "our" car. Chandra had everything ready. She had the answers to all of of questions and really knew the product. The car had been detailed and was ready for purchase. From the time we arrived at the dealership and drove away in our new Mercedes, it only took an hour and a half. Great experience! More

who said buying a car is stressful? Test drove 2 cars and was driving away with my new car in 2 and half hours. Courteous, fast, professional, and efficient personnel. Will definitely Test drove 2 cars and was driving away with my new car in 2 and half hours. Courteous, fast, professional, and efficient personnel. Will definitely recommend, and will definitely use them again in the future. Thanks Mike More

with confidence &' ease This the 4th Mercedes I have purchased/leased from this dealership. Was on the verge of turning in my lease &' decided on a 2014 Slk 250 for purchase This the 4th Mercedes I have purchased/leased from this dealership. Was on the verge of turning in my lease &' decided on a 2014 Slk 250 for purchase with help from Chandra Dickson. Barry London had been my point of contact &' was emailing &' calling to ensure I had everything ready to turn the car in. When I arrived on the lot, Chandra came from the showroom with a smile &' an ease about her that was very welcoming to work with. We roamed the lot, spotted the car &' eventually test drove and worked out a great finance package with CJ within the limitations we asked for. Thanks again for a great new adventure &' a pleasant experience. More

Satisfaction with buying experience My husband and I had a very nice experience when purchasing our vehicle Barry London was Great with us. Everybody there was so friendly and helpful. W My husband and I had a very nice experience when purchasing our vehicle Barry London was Great with us. Everybody there was so friendly and helpful. We would recommend them to all of our friends More

Fully Satisfied Our recent purchase of a new Mercedes-Benz vehicle was a surprisingly easy experience. We felt no pressure from the attentive and knowledgeable staff. Our recent purchase of a new Mercedes-Benz vehicle was a surprisingly easy experience. We felt no pressure from the attentive and knowledgeable staff. Everything was explained thoroughly and in an unhurried manner, and we were frequently invited to ask questions. We were pleasedy with the offer, and there were no surprises when we returned on the day of purchase. The amount of paperwork was reasonable and completed efficiently. We will freely share our experience of MB of Hagerstown with others and highly recommend this dealership and the staff involved in the sale. More

Complete Satsfaction with the Buying Experience My wife and I were completely satisfied with the buying experience at Mercedes-Benz of Hagerstown, and especially our interaction with Mike Lavernchik My wife and I were completely satisfied with the buying experience at Mercedes-Benz of Hagerstown, and especially our interaction with Mike Lavernchik. He listened as we expressed our needs, concerns and questions. He was patient, expansive when necessary, and even understanding when we changed our mind on which vehicle to buy the next morning after spending nearly four hours with us and coming to a verbal agreement the previous evening. Mike took as much time as needed to explain everything in detail about the vehicle we purchased, a CPO 2014 M350. Mike's professionalism resulted in our driving away without a smidgen of buyer's remorse, then or now. A special thanks also to CJ Brown for her succinct but complete explanations of various maintenance and warranty related options. This is our first Mercedes and while we would certainly return to Mercedes-Benz of Hagerstown, we intend to drive this one for a long time. More

Outstanding Experience My wife and I had an outstanding experience working with this dealer recently (August 25, 2015) during our purchase of a new car. Barry London worked My wife and I had an outstanding experience working with this dealer recently (August 25, 2015) during our purchase of a new car. Barry London worked with us and made this purchase easy, efficient and pleasant. There were no problems during this transaction and Barry facilitated the process flawlessly. Barry. This dealership are by far the best that we have ever worked with for both new car purchases and servicing of our cars. We cannot say enough outstanding things about both the sales experience with Barry London and service (with special recognition to Adam who has been wonderful to work with every time) that we have needed ! Phil and Ellen Sewell More

Excellence Service Sales staff and service has been a major factor in our choosing Mercedes Benz of Hagerstown. We have used their service department for the past 15 ye Sales staff and service has been a major factor in our choosing Mercedes Benz of Hagerstown. We have used their service department for the past 15 years. The vehicle we purchased in the year 2000 and have now traded in year 2015, has been most reliable and well maintained by the service department. When it became time for us to make a trade, the sales department was most patient and helpful in our search and selection of a replacement. We now look forward to continuing that long term relationship because we are convinced of the reliability and service from the staff and management at Mercedes Benz of Hagerstown, Maryland. More