Mercedes-Benz of Hagerstown

Strong customer focus! I just purchased a new 2015 GLA and I enjoyed the sales team at MB Hagerstown. Thanks to Chandra and Rob for making it a smooth transaction. I just purchased a new 2015 GLA and I enjoyed the sales team at MB Hagerstown. Thanks to Chandra and Rob for making it a smooth transaction. More

Fast, Knowlegeable, and Friendly Chandra was extremely friendly and certainly knew her product. She made several suggestions and was determined to see that we were satisfied and comf Chandra was extremely friendly and certainly knew her product. She made several suggestions and was determined to see that we were satisfied and comfortable with our purchase. Friendly dealership. All employees were friendly and knowledgeable. Sales Manager made every effort to see that we were getting the best financing. Recommend this dealership HIGHLY. We dealt with 3 others before this one and they didn't compare. We were not considering a Mercedes-Benz at first. More

First Mercedes!! I recently leased my first Mercedes-Benz and I am IN LOVE! Barry was very knowledgable about the cars we test drove and explained many features each c I recently leased my first Mercedes-Benz and I am IN LOVE! Barry was very knowledgable about the cars we test drove and explained many features each car offered while we were driving. He was very helpful in making sure the car had everything that I needed and wanted. The entire staff was very polite and happy to help. They even stayed past closing to finalize everything for me which I greatly appreciated. I will definitely have a Benz for the rest of my life! Love this company and this dealership! More

Wonderful experience We love Barry London. He was wonderful to us. Everyone else we met at the dealership or talked to on the phone has been very nice and helpful. It h We love Barry London. He was wonderful to us. Everyone else we met at the dealership or talked to on the phone has been very nice and helpful. It has been a wonderful experience so far, and I would definitely buy from Barry and Mercedes Benz of Hagerstown again. More

Painless buying experience We bought a used car here. Mike made it easy and pretty painless. There were no hidden fees from him or the finance dept; just a straight processing f We bought a used car here. Mike made it easy and pretty painless. There were no hidden fees from him or the finance dept; just a straight processing fee as well as the usual tax/registration.stuff, which was a refreshing change from some of the other places we tried who added delivery/protection fees, etc. They did offer a lower than expected price for trading our old car, but it wasn't a problem since we had a better offer already. I would recommend them if you are looking for a car. More

Amazing I recently bought at CLA and I love it!!!! The staff at this dealership was very inviting and helpful. Michael Lavernchik was my sales rep and he was I recently bought at CLA and I love it!!!! The staff at this dealership was very inviting and helpful. Michael Lavernchik was my sales rep and he was awesome. He went above and beyond to help me get financed for the car with "my name on it" . ( I told him that when I walked in.) He was always there to answer any questions I had, even if they were silly. I totally recommend this dealership. :) More

Polite, Prepared, Professional Team My initial experience with this dealership is now the benchmark for how to make a vehicle purchase delightful for a customer. From the moment I walked My initial experience with this dealership is now the benchmark for how to make a vehicle purchase delightful for a customer. From the moment I walked in the door the team at MB Hagerstown went out of their way to make me feel that I had been a loyal customer for years. Austin and Rob teamed up to move me through the process in an informed and expeditious manner. I also had the opportunity to meet Brandon who drives leadership to every level of this organization. I enjoyed my time there and look forward to future visits. George even provided a photo along with a little humor before I drove off the lot with the car I was looking for. More

Best Purchasing Experience Ever! It was a pleasure to work with Micael Lavrenchik. Treated us fairly and gave us a good deal. All the staff was informative and pleasant any wonderful It was a pleasure to work with Micael Lavrenchik. Treated us fairly and gave us a good deal. All the staff was informative and pleasant any wonderful to work with. More

Great Experience! Great customer service and friendliness! No rush and no pressure to purchase, and they're very helpful with getting the best deal! If you can, work wi Great customer service and friendliness! No rush and no pressure to purchase, and they're very helpful with getting the best deal! If you can, work with Chandra! She's great! More

Great experience! A great first experience and I'm hooked! Great salesman, great car, great price, great service! From determining trade in value, working through every A great first experience and I'm hooked! Great salesman, great car, great price, great service! From determining trade in value, working through every number scenario possible to get my payments exactly where I would like them to be, to the very friendly and knowledgeable service of the staff, I felt very comfortable and informed throughout the entire process. Plus I LOVE MY NEW MERCEDES. I will never own another brand ever again. I am extremely happy. Barry, my salesman, even came to my house to program my garage door opener! I highly recommend Mercedes Benz of Hagerstown and Barry London - both are AWESOME!! More