Mercedes-Benz of Hagerstown

Great Experience! Great customer service and friendliness! No rush and no pressure to purchase, and they're very helpful with getting the best deal! If you can, work wi Great customer service and friendliness! No rush and no pressure to purchase, and they're very helpful with getting the best deal! If you can, work with Chandra! She's great! More

Great experience! A great first experience and I'm hooked! Great salesman, great car, great price, great service! From determining trade in value, working through every A great first experience and I'm hooked! Great salesman, great car, great price, great service! From determining trade in value, working through every number scenario possible to get my payments exactly where I would like them to be, to the very friendly and knowledgeable service of the staff, I felt very comfortable and informed throughout the entire process. Plus I LOVE MY NEW MERCEDES. I will never own another brand ever again. I am extremely happy. Barry, my salesman, even came to my house to program my garage door opener! I highly recommend Mercedes Benz of Hagerstown and Barry London - both are AWESOME!! More

Purchase of C300 I inquired online regarding a 2011 C300. Nikole referred me to Chandra. Chandra sent numerous emails to stay in touch with me. She went above and beyo I inquired online regarding a 2011 C300. Nikole referred me to Chandra. Chandra sent numerous emails to stay in touch with me. She went above and beyond to assist me. Chandra and the staff are very courteous and professional. Rita and Lisa were very professional, also. This is my second Mercedes that I have purchased from Mercedes Benz of Hagerstown. I highly recommend them. A sincere thank you to all of you. More

Chandra was awesome I inquired online about two vehicles I was interested in seeing. Nikole from Internet sales contacted me advising Chandra would be reaching out to me I inquired online about two vehicles I was interested in seeing. Nikole from Internet sales contacted me advising Chandra would be reaching out to me to provide more info. Truthfully I had an apt w another dealership to look at the same car but figured it wouldn't hurt to just see what they had to offer. Then I received an email from Chandra. In the email was a short video of Chandra introducing herself in front of the two cars I inquired about. It was very sincer & genuine. I went to the dealership & was given warm greetings from everyone. Chandra & I drove both vehicles she gave me the pros & cons of each. There was never any pressure or sale tatics. If she didn't know the answer about something I had asked she said so & went to the appropriate channels to find it. She was great to work with at no point did I feel like I was sitting w a sales person trying to pressure me into anything. Overall great experience. I'll definitly be back. More

Buying a Used Mercedes The staff was very professional and helpful with the entire process of testing driving, providing information, and purchasing a car. I have been very The staff was very professional and helpful with the entire process of testing driving, providing information, and purchasing a car. I have been very happy with the dealership and very happy with the car! More

MB of Hagerstown where Professionalism and Courtesy Meet My brief encounter with the staff at MB of Hagerstown was very impressive. Very informative and attentive to all my questions and concerns. They are My brief encounter with the staff at MB of Hagerstown was very impressive. Very informative and attentive to all my questions and concerns. They are patient, and provide a very relaxed car shopping experience. I would highly recommend anyone looking for a new or used vehicle to take a few minutes and check them out. More

Buying a used Jeep Wrangler I had spoken with the Rob Edmonds at Mercedes Benz of Hagerstown about a used Jeep Wrangler they had recently listed. I made an appointment to see and I had spoken with the Rob Edmonds at Mercedes Benz of Hagerstown about a used Jeep Wrangler they had recently listed. I made an appointment to see and drive the Jeep on July 1, 2015. Rob was there at the appointed time with the vehicle ready for me to see. The vehicle was more than I had hoped for and after as short drive I was convinced I wanted to complete the purchase. We went back to the show room and and within a matter of minutes we had agreed on the price. Rob was able to quickly complete the transaction including arranging financing. There was no "strong arming" or pressure of any sort which is a characteristic of a dealership that I admire. Within two hours the details were complete and I was able to happily drive off in my newly acquired Jeep. I would highly recommend this dealership and Rob Edmonds and the remainder of the staff that I dealt with. David McElfresh 60 Brookline Drive Charles Town, WV 25414 More

Best Dealership Ever! I recently purchased my second C300 from Barry London. He is by far the best car salesmen I have ever worked with. He can tell you anything about any I recently purchased my second C300 from Barry London. He is by far the best car salesmen I have ever worked with. He can tell you anything about any feature on any car in the lot. He also goes above and beyond to get you exactly what you want. The best thing about Barry is that he will give you an honest opinion on anything you ask, unlike most car salesmen that will tell you whatever they think you want to hear in order to close the deal or make more money. Everyone at this dealership is extremely friendly and helpful. If you are looking for a great car, great deal, and great buying experience, go to this dealership! More

Best car buying exprience ever! My husband and I purchased a new GLA250 from Barry London and I have to say it was the easiest, best, most comfortable experincing purchasing a vehicl My husband and I purchased a new GLA250 from Barry London and I have to say it was the easiest, best, most comfortable experincing purchasing a vehicle I have ever had. Barry was so helpful and knowledgable about all the safety features, bells and whistles, and technical information on our new GLA. No pushing, no hassles, just a great all around salesman. Thank you Berry and everyone else involved in putting me into my new beauty! More

Hope to go backfor another purchase someday! Chandra and Nikole were unsurpassed in their efforts to meet my needs. I left the dealership having no doubt I got an excellent product for an excell Chandra and Nikole were unsurpassed in their efforts to meet my needs. I left the dealership having no doubt I got an excellent product for an excellent price. I purchased a use 2007 E350 and these ladies helped ensure I got the price I was looking for within my budget. At one point, we were within 5 dollars of my monthly budget requirement and I told them I simply could not go over, even by a penny. They completely understood and found a way to meet my needs to my satisfaction. The dealership itself is clean and pleasant and the car was exactly as advertised....zero surprises from beginning to end. If car buying were a weekly event like grocery shopping, this would be my weekly go-to 'store'. More