Mercedes-Benz of Hagerstown

Great experience at the Mercedes Benz of Hagerstown, Great streamlined Process. I have bought 2 vehicles from this Dealer and both did not disappoint. A+ Service Great streamlined Process. I have bought 2 vehicles from this Dealer and both did not disappoint. A+ Service More

My experience at the Mercedes Benz of Hagerstown was incredible. They were beyond friendly and helpful and I will always go there for new vehicles and I highly recommend them. incredible. They were beyond friendly and helpful and I will always go there for new vehicles and I highly recommend them. More

This dealership was pretty amazing staff was very tentative and friendly. Made me and my daughter feel welcomed. I will definitely recommend friends and coworkers to Mercedes Benz dealership of Hager tentative and friendly. Made me and my daughter feel welcomed. I will definitely recommend friends and coworkers to Mercedes Benz dealership of Hagerstown. Thank you all so much. More

Kyle has been very helpful during our shopping process. He was very responsive and easy to communicate with. We felt very lucky to work with Kyle and bought the car that we want. Tony from the Finance Depa He was very responsive and easy to communicate with. We felt very lucky to work with Kyle and bought the car that we want. Tony from the Finance Department was also very professional and helpful, no sales pitch and easy to work with. Everyone in the dealership is friendly. It was a smooth and happy buying experience for sure! More

Very satisfied and had a great experience. Thank you Barry! Everyone was very helpful and attentive. Worked with my difficult situation and got it covered Barry! Everyone was very helpful and attentive. Worked with my difficult situation and got it covered More

I bought a Mercedes a220 Kyle was my salesman he was an absolute pleasure the process was so easy definitely would go back to him absolute pleasure the process was so easy definitely would go back to him More

My aunt totaled her 2016 Audi Q3, and I was looking for a newer replacement model for her. Came across the 2020 Q3 at this Mercedes-Benz dealership. Spoke with Mike Lavrenchik on the phone, who sounded ver newer replacement model for her. Came across the 2020 Q3 at this Mercedes-Benz dealership. Spoke with Mike Lavrenchik on the phone, who sounded very calm, patient, who answered all my questions about the car. In 2 hours I picked up my aunt and met Mike there. I should say that this was the most pleasant car buying experience I've ever had. Mike was very patient with us, explained all the new features of the car to my aunt, answered all our questions patiently, without any rush or pressure, told us his personal family story - which was a very interesting story btw. My aunt and I felt very welcomed and take care of, almost like we were Mike's family during that experience. We ended up purchasing the car, each received a very huge chocolate bar as a gift, and key chains. The paperwork was a breeze too, Austin made it very simple for us, and answered all of our questions well too. In general, I felt like they really cared about their customers and made it possible for us to feel very welcomed and warm while being there. The 2 hour drive there was definitely worth it! Oh, and the car was perfect for my aunt too, for a very fair price. Thank you Mike, Austin, and the whole MB team! More

This dealership is the best. The customer service and selection was great. Financing was a breeze and the people are friendly. The lounge area is very clean and my Sales Associate knew exactly what I nee selection was great. Financing was a breeze and the people are friendly. The lounge area is very clean and my Sales Associate knew exactly what I needed. A+ in so many areas. I look forward to working with them in the future. and. More

Barry was great with knowledge about MB as well as other manufacturers. He never pressured us to buy the car nor after market things. The deal on the trade was fantastic! Only had the car for 24 hours bu manufacturers. He never pressured us to buy the car nor after market things. The deal on the trade was fantastic! Only had the car for 24 hours but the sales and financing experience were top notch. We have purchased nearly 30 cars in our marriage and this was at the top of our best experiences! More

Barry and the entire team were extremely personable, honest and knowledgeable. I was unsure about buying an Audi from a MB dealer but they took the time to answer my questions and did the research to as honest and knowledgeable. I was unsure about buying an Audi from a MB dealer but they took the time to answer my questions and did the research to assist. Great experience overall! More