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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,354 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,354 reviews
January 04, 2024
The dealership was very clean and professional. Rob was super helpful and answered all of my many questions. I would definitely buy from him again. Rob was super helpful and answered all of my many questions. I would definitely buy from him again. More
by mdwith4
Employees Worked With
Helpful January 03, 2024
I am so glad I found you guys everything was so great and smoothly , I love the car , thank you so much to Kyle. smoothly , I love the car , thank you so much to Kyle. More
by carlosargueta1992
Employees Worked With
January 03, 2024
Kyle and the team at MB Hagerstown are wonderful. Would highly recommend them to anyone. Very courteous and professional. Would highly recommend them to anyone. Very courteous and professional. More
by lrandolph2
December 30, 2023
Process was easy and enjoyable. We will definitely be returning customers.. Thank you Lexi.. Happy New Years to everyone at Mercedes We will definitely be returning customers.. Thank you Lexi.. Happy New Years to everyone at Mercedes More
by stephaniesteed1209
Employees Worked With
December 27, 2023
This dealership was welcoming, friendly, and completely transparent. Lexi was an awesome individual to work with and someone we will definitely work with again! transparent. Lexi was an awesome individual to work with and someone we will definitely work with again! More
by SISCOREINOSO
December 25, 2023
Rob was great! !! Very helpfull and will help us in the future. We love our new car !! Very helpfull and will help us in the future. We love our new car More
by Nanbland1
Employees Worked With
December 23, 2023
Barry was great to work with and the whole car buying experience was a pleasure. Definitely would go back. experience was a pleasure. Definitely would go back. More
by mkennedy7
December 22, 2023
Lexi was approachable and knowledgeable. The purchase experience was seamless and enjoyable! Thanks for your help. The purchase experience was seamless and enjoyable! Thanks for your help. More
by waltpalmer87
Employees Worked With
December 19, 2023
He is great guy and helped me through out the process. This is the fastest I have ever experienced buying a car thanks Sir. This is the fastest I have ever experienced buying a car thanks Sir. More
by Paul Yeboah
Employees Worked With
December 19, 2023
Barry London was very professional and helpful during the entire process and transaction. He makes you feel comfortable and welcome. entire process and transaction. He makes you feel comfortable and welcome. More
by rykoduah
Employees Worked With
