Mercedes-Benz of Hagerstown

Seamless and friendly We had a great experience here! We custom ordered the car and the week it came in from Germany we were in and out of the dealership in about 2 hours - We had a great experience here! We custom ordered the car and the week it came in from Germany we were in and out of the dealership in about 2 hours - and that includes friendly chitchat with Tony and Barry. I can’t recommend this dealership enough! More

Mike was great. He was very helpful, professional and patient. He Took his time to make sure we found the right car for my wife. Great experience. patient. He Took his time to make sure we found the right car for my wife. Great experience. More

The most professional, first class car buying experience This was our second experience buying from Mercedes-Benz of Hagerstown, and with our salesperson, Mike Lavrenchik, who is one of the most professional This was our second experience buying from Mercedes-Benz of Hagerstown, and with our salesperson, Mike Lavrenchik, who is one of the most professional and down to earth person you will ever meet. Mike and all the other folks we dealt with, make you feel at home and treat you like family, which makes the whole car buying experience just great. The dealership is fair and honest, and was first class all the way. We got the car we wanted at the price we wanted. Mike and the entire dealership just go that extra mile that we have not experienced at other car dealerships. More

Superlative Experience Leasing my 2020 GLE350 Not enough superlatives to describe the excellent customer service from Rob, Tony, Lisa and Sherman. Knowledgeable, professional, low key, creative, Not enough superlatives to describe the excellent customer service from Rob, Tony, Lisa and Sherman. Knowledgeable, professional, low key, creative, attentive, fair, going the extra mile: Tony and Rob alerted me to a program my insurance company had to provide a financial stipend for leasing the GLE resulting in a reduction in my monthly payment. More

First Class Experience! If you want to experience what an on-point, luxury car-buying experience truly should be - look no further. MB of Hagerstown is the all star of this c If you want to experience what an on-point, luxury car-buying experience truly should be - look no further. MB of Hagerstown is the all star of this category hands down. The entire experience never once felt “sales-y”. You are treated as a treasured guest who is a well-educated buyer (and seller, if you’re trading in a vehicle, as I was). My salesman, Rob Edmonds was genuinely warm & welcoming. He is the consummate professional & unbelievably knowledgeable about the MB history & brand in general. The Sales Manager, Austin Shemon worked with Rob giving me far more than I’d anticipated for my trade & a more than fair number on my new GLC that I had fallen in love with. Tony Mills, the finance King finished out the absolutely seamless experience & I was happily on my way. A truly first class experience from beginning to end - well done, guys, you’ve earned a customer for life! More

Barry London: the only salesman we will deal with Barry London and Hagerstown Mercedes is the best Mercedes salesperson and dealership there is. We have been with Mercedes for over a decade and becaus Barry London and Hagerstown Mercedes is the best Mercedes salesperson and dealership there is. We have been with Mercedes for over a decade and because of Barry and Hagerstown’s service, we are all in for Mercedes. Would drive from anywhere in the mid Atlantic region to deal with Barry and use this dealership. Fair, honest , no run around. First class all the way. More

Great experience. Great experience buying our 2019 Mercedes Benz GLS 450. The paperwork was ready beforehand and and we drove off in our car in about 2.5 hours. Kyle Great experience buying our 2019 Mercedes Benz GLS 450. The paperwork was ready beforehand and and we drove off in our car in about 2.5 hours. Kyle was friendly and professional and great to talk to, ask questions and above all try out multiple models. He did not pressure or bother us by calling and hounding. Instead, stepped back and showed us all the cars. Austin went through the finance paperwork with us and answered our questions and concerns (didn't have many). Again, he too was professional and was knowledgeable. Overall, very happy with how everything turned out. More

Customer Service is AWESOME Kyle Swanson was the best salesman we have ever worked with. He made everything super easy. We purchased 2 Sprinter vans and Kyle even got us a quot Kyle Swanson was the best salesman we have ever worked with. He made everything super easy. We purchased 2 Sprinter vans and Kyle even got us a quote for our upfitting so we would know our bottom line after the deal. The entire Hagerstown of Mercedes team made sure we stayed within our budget. Kyle made sure the entire process was completely stress free. Kyle even returned our old tags for us. He provided us with the best customer service. More

Fantastic Experience! Mike Lavrenchik was fantastic to work with. He is professional and very knowledgeable. His experience and knowledge shows in how he handles the proc Mike Lavrenchik was fantastic to work with. He is professional and very knowledgeable. His experience and knowledge shows in how he handles the process. He helped us find the perfect sport utility, and he explained all the details of the MLE. It was an experience we will not forget. I always dread buying a car because of the time and stress of game playing at most dealerships. This was a completely different experience, enjoyable even! We will look forward to working with Mike in the future! Everyone, from the Manager Tony Mills, to the other associates in the store were all very friendly and fun. It made this process so much more enjoyable! Thank you all, Nelson and Dawn Shank More

Good experience , everything went very smoothly. We always come here to buy our cars,. They are very professional and easy to work with, answering all our questions and the service department is grea We always come here to buy our cars,. They are very professional and easy to work with, answering all our questions and the service department is great. This is a top dealership. More