Mercedes-Benz of Hagerstown

Outstanding experience Rob was very knowledgeable and helpful in assisting us to make the best buying decision for our family. Despite Rob being an avid CAPS fan, this PENS Rob was very knowledgeable and helpful in assisting us to make the best buying decision for our family. Despite Rob being an avid CAPS fan, this PENS family would not hesitate to recommend Rob to our friends and family. If this does not convey our happiness with our experience, I don’t know what more to say. More

Excellence Again We recently traded again And as always were extremely pleased with the deal and the service. This is our 7 auto from them it it is hard to imagine goi We recently traded again And as always were extremely pleased with the deal and the service. This is our 7 auto from them it it is hard to imagine going anywhere else. Barry London is at the top of list for sales and leasing agents. Thank you again! More

Service The people are great, they know there cars, problems, very happy with this dealership .i highly recommend this dealership to everyone .i have owned a The people are great, they know there cars, problems, very happy with this dealership .i highly recommend this dealership to everyone .i have owned alot Mercedes benz cars. Thank you guys, and gals... tony g More

Excellent experience !!! First time a MB of Hagerstown and it was totally worth it. Kyle was my salesman very knowledgeable and answered all my questions. Took care of almost First time a MB of Hagerstown and it was totally worth it. Kyle was my salesman very knowledgeable and answered all my questions. Took care of almost everything over the phone. Just had to walk in and sit a few papers. And off I was to enjoy my Mercedes. This is the place to buy your next Mercedes !!!! More

Great customer service I had four dealerships closer than Hagerstown, but found this dealership had the best inventory, and great customer service. Very professional and ve I had four dealerships closer than Hagerstown, but found this dealership had the best inventory, and great customer service. Very professional and very efficient. I will return. More

Great sales experience Our Salesman was Michael Lavrencik. This is the second car we have purchased from MB of Hagerstown and they have always treated us with great profess Our Salesman was Michael Lavrencik. This is the second car we have purchased from MB of Hagerstown and they have always treated us with great professionalism and are always highly responsive. Mike was a great salesman and answered all our questions on the car and the European delivery of the trip and car. He was always very responsive and went out of his way to make us feel at home. I would definitely recommend MB of Hagerstown if purchasing or servicing a car. More

Great experience Rob Edmonds was my salesman. Professional, fair, and highly responsive. Would definitely recommend. Answered all my questions. No heavy sales pressur Rob Edmonds was my salesman. Professional, fair, and highly responsive. Would definitely recommend. Answered all my questions. No heavy sales pressure. Thorough; made sure I was comfortable. More

Top notch service Rob excelled at communicating throughout the process and made our experience easy and seamless. We relocated to the US from the U.K. which made our lo Rob excelled at communicating throughout the process and made our experience easy and seamless. We relocated to the US from the U.K. which made our logistical challenges a bit more difficult than most. He picked us up at a nearby car rental location but was perfectly willing to pick us up at the airport or deliver the car to us. At the showroom everything was coordinated and well managed. His review of the car features and functions was excellent and chock full of helpful advice. He made it clear on multiple occasions that he was at our disposal for any questions that might arise after we left. This is what relationship building is all about. More

Awesome as always! My husband and I ended our last lease in May and were thinking about another lease. We have purchased or leased 3 Mercedes from MBH and knew that was My husband and I ended our last lease in May and were thinking about another lease. We have purchased or leased 3 Mercedes from MBH and knew that was what we wanted to do again. We started communicating with Rob online. He had the two vehicles we were interested in ready for us to look at within a few minutes after we arrived. He answered all of our questions and was very knowledgeable about the product. We were out the door in 2 1/2 hours with our 4th Mercedes-Benz. It is not just the Mercedes brand that keeps us coming back, because let’s face it, they are fun to drive. It’s about the customer service. From the moment you sign the papers you become part of the family. The whole experience of owning a vehicle changes. It’s actually a pleasure, not a nuisance. Thanks to Rob and Tony for making this a smooth process. I would highly recommend this dealership and these vehicles to all. More

Quick and easy! Thanks to Rob and all the folks at Hagerstown Mercedes-Benz! This is our 3rd car purchased from them and we will continue to come back in the future. Thanks to Rob and all the folks at Hagerstown Mercedes-Benz! This is our 3rd car purchased from them and we will continue to come back in the future. More