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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,365 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,365 reviews

November 21, 2018

Buying experience was great. This was my first experience with buying a MB. I was expressed with the quantity of the staff. They were friendly, knowledgeable and very helpful. More

by gle472
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Mercedes-Benz of Hagerstown responded

We value your recommendation and are proud to have made your first visit a pleasant one! We hope you're enjoying your new vehicle and look forward to your next visit.

November 19, 2018

Buying Experience was First Rate This was my first experience with purchasing MB and doing business with the dealership. It was a very good experience. The staff were very professi More

by JB1101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Nov 21, 2018 -

Mercedes-Benz of Hagerstown responded

We are proud to have made your first experience a fantastic one! Thank you for choosing Mercedes-Benz of Hagerstown!

November 17, 2018

Excellent Dealer and People Tony & I were very pleased with all the transactions involved as we purchased our vehicle from Younger Mercedes-Benz. We traveled from Lynchburg, Vir More

by patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing feedback on your terrific service visit, Patricia! We are proud to have been able to assist.

November 17, 2018

Excellent experience purchasing 2019 G550 I have purchased several cars from MB of Hagerstown, and each experience has been 5 star worthy! Barry London stayed late on a rainy Monday night to d More

by jrh179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for your loyalty! We can't thank you enough for your business and recommendation! Our team looks forward to your next visit.

November 16, 2018

Exceptional Mercedes Wonderful explanation of vehicle's assets. Very professional and at the same time personable and warm. Second purchase of a Mercedes via Barry Londo More

by PAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Nov 21, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for your business! We hope you're enjoying your new vehicle and look forward to assisting you again in the future.

November 11, 2018

Excellent experience buying my first Mercedes! The salesman Mike Lavrenchik made my car buying experience 100% stress free and enjoyable. He was helpful, patient, knowledgeable and quick to respond More

by Jeanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
Nov 15, 2018 -

Mercedes-Benz of Hagerstown responded

We hope you're enjoying your new vehicle! Thank you so much for your terrific review!

November 08, 2018

BEST DEALERSHIP EXPERIENCE EVER!!! Super customer service. WOODY is the greatest salesman I have ever dealt with cars. He has gone the extra mile for me in answering all my questions a More

by The Cutters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody OBrien
Nov 15, 2018 -

Mercedes-Benz of Hagerstown responded

We're so glad you enjoyed working with Woody! Thank you for sharing your experience with us! We can't wait to see you again.

November 07, 2018

Great Experience every and anytime I go in . Great Sales Staff Mr. Obrien is awesome , Great service , Service advisor are highly helpful and knowledgeable and the ladies at the cashier they get More

by Luisg1369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierce Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stonebraker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Himmelwright, Woody OBrien
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

Your 5 star rating means a lot to our team! Thank you for your business.

November 05, 2018

Buying an suv We had an excellent experience working with Barry as our sales guy,he was able to get us what we wanted in an suv and the color,highly recommend going More

by Jsf772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

Thanks for your recommendation! We hope you are enjoying your new SUV!

November 02, 2018

Make the buying journey pleasant! I highly recommend Woody to be your guide for your next car, no matter new or used. He would try his best to help you with best price he can offer and More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody OBrien
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for your recommendation! We're thrilled to see you enjoyed working with Woody.

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