Back

Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,490 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
Contact Dealership

1955 Dual Highway

Hagerstown, MD

21740

Directions

By Type

Showing 2,490 reviews

July 14, 2019

Great experience Very friendly, helpful, and informative team! So happy to be back in a Mercedes! Very quick process, the dealership itself is beautiful! Made my life More

by wyattsmom1106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jul 18, 2019 -

Mercedes-Benz of Hagerstown responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by Fort Myers Mitsubishi. Have an awesome day!

July 12, 2019

My dealership We just leased our fifth Mercedes from Mercedes Benz of Hagerstown, and we could not be more pleased. Each time we have dealt with Barry London becau More

by gardenguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jul 12, 2019 -

Mercedes-Benz of Hagerstown responded

We want all our clients to have a comfortable and stress-free experience with us! We can't wait to see you again, have a great day.

July 11, 2019

My 3rd Mercedes from MB of Hagerstown This is my third Benz purchased from this dealership and second one from Mike Lavrenchik who is s a truly honest sales professional and will always More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lavrenchik, Tony Mills
Jul 12, 2019 -

Mercedes-Benz of Hagerstown responded

We're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

July 11, 2019

Outstanding sales experience. Rob worked with me to get the loan package to make it possible. Another check mark on my bucket list! Great sales experience for me. More

by daveranck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2019 -

Mercedes-Benz of Hagerstown responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2019

Thrilled with my new GLC300 I just leased my second vehicle from Hagerstown Mercedes Benz. Both time with Mike Lavrenchik. He is great to work with. The company is great to dea More

by Retiredlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon, Michael Lavrenchik
Jul 12, 2019 -

Mercedes-Benz of Hagerstown responded

Hello there, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

July 05, 2019

Personalized shopping experience Having purchased two cars from Barry before, we knew we would get a fair price and a seamless transition to a new vehicle. Barry took care of all the More

by janmaur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jul 12, 2019 -

Mercedes-Benz of Hagerstown responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

July 02, 2019

An honest professional sales man. I bought a car from Mercedes Benz of Hagerstown a few days ago, specifically from Barry London, he made the process a seamless and pleasant operation. More

by carlos15620
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Mercedes-Benz of Hagerstown responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2019

Had a great experience Rob Edmonds provided great customer service and made my trade-in experience very painless. Thank you for all your help and congratulations on the up More

by MCline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Mercedes-Benz of Hagerstown responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

June 22, 2019

Outstanding experience Rob Edmonds was a pleasure to work with. He was knowledgeable and patient. Also, he didn’t pressure us into a quick decision. Instead, he provided all More

by GandC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jun 24, 2019 -

Mercedes-Benz of Hagerstown responded

Hi, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

June 21, 2019

Wonderful Service When walking into this dealership, I have never been so impressed. I had the best experience working with Rob Edmonds. He had everything ready when I More

by smcguiga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Mercedes-Benz of Hagerstown responded

Hi, thank you for the high star rating! If you're ever in need of more help, please let us know!

...
98
...