
Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Everyone that I encountered was extremely friendly and willing to help. They maintain the facility and their vehicles very well and work with you to help you with your car dreams. Ilona was great at expla willing to help. They maintain the facility and their vehicles very well and work with you to help you with your car dreams. Ilona was great at explaining the vehicle, explaining the price, and the test drive was amazing. She is also super friendly and outgoing! More
Tim McGrath went above and beyond . I was looking for an used GLS63 and visited multiple dealership and got different offers and very different service . Tim was clearly the winner And he got my business . used GLS63 and visited multiple dealership and got different offers and very different service . Tim was clearly the winner And he got my business . More
The sales rep, Kirk Anderson, was knowledgeable about the car I bought and very patient with me during the purchase. He know what I was looking for in a car and price. car I bought and very patient with me during the purchase. He know what I was looking for in a car and price. More
Friendly and courteous. As much as I dread buying cars because of the time it takes I found my experience as a first Mercedes customer to be positive. because of the time it takes I found my experience as a first Mercedes customer to be positive. More
I rarely leave reviews, but every so often I'm compelled to recognize top notch service. David Bennett was terrific. Friendly and responsive. He walked me through buying my first car in Chicago in the exact to recognize top notch service. David Bennett was terrific. Friendly and responsive. He walked me through buying my first car in Chicago in the exact specs I needed. He got back to me quickly. Answered every question, no matter how dumb. I had a long wish list, and he exceeded each of them. The care I received from Jose Garcia and Tom Herwehe in the store were also exceptional. I love my car, but the team won my loyalty with warmth, humor and personalized care. 10 out of 10. More
Purchased a late model Certified Pre-Owned vehicle recently from Piotr at MBHE and it was an excellent experience. Piotr was straight forward and really listened to what I was looking for, and then fo recently from Piotr at MBHE and it was an excellent experience. Piotr was straight forward and really listened to what I was looking for, and then found me the vehicle that I ultimately purchased. It took a few weeks for the vehicle to arrive and Piotr was in constant communication with me with regular updates, which I appreciated. I would highly recommend working with him and the entire MB service and product concierge team if you're looking to buy a MB vehicle. More
This was my first time purchasing a Mercedes. I am so happy I chose to purchase from Mercedes-Benz of Hoffman Estates. We shopped around for several other vehicles but the dedication, and friendliness of happy I chose to purchase from Mercedes-Benz of Hoffman Estates. We shopped around for several other vehicles but the dedication, and friendliness of Tom Herwehe to find a vehicle that would work for us, sealed the Deal. Nina was also amazing in making the process seamless and enjoyable. So grateful to Nasir for helping me understand all the new, fun technology that came with my new Car. I hit the trifecta with this team. Thank you!! P.S. Charlie in Finance made the not so fun part, smooth, quick and painless. More
Purchased a few vehicles from Ronnie over the years and he is amazing. Very knowledgeable, service oriented and a real pleasure to work with. I highly recommend Ronnie for all of your vehicle needs!! he is amazing. Very knowledgeable, service oriented and a real pleasure to work with. I highly recommend Ronnie for all of your vehicle needs!! More
Excellent service. Mike Perez of MB Hoffman Estates rates 5 stars! Check out Mike and MB of Hoffman Estates large inventory for your next purchase. rates 5 stars! Check out Mike and MB of Hoffman Estates large inventory for your next purchase. More
Hoffman Estates is a beautiful dealership with a variety of luxury cars to choose from. The E43 I purchased looked better in person than it did online. of luxury cars to choose from. The E43 I purchased looked better in person than it did online. More