Mercedes-Benz of Natick

Great customer service,responsive,courteous. Kept me imformed throughout the seriving of my vehicle! Thank you! Kept me imformed throughout the seriving of my vehicle! Thank you! More

Trata muy bien al cliente y Es muy amable y excelente servicio yo personalmente volvería a comprarle otro vehículo servicio yo personalmente volvería a comprarle otro vehículo More

Jonny is the concierge at MB Natick. which I had no idea existed until I went in for service. Made an appt w him and he very knowledgeable about Mercedes vehicles! Very thorough in teach which I had no idea existed until I went in for service. Made an appt w him and he very knowledgeable about Mercedes vehicles! Very thorough in teaching me about the Mercedes me app and all the bells and whistles inside the vehicle.he is very patient, knowledgeable and personable! Great job Jonny!! So glad to know there was a person there that does this job!! More

My husband and I have been buying cars from this dealership for at least 25 years. We always ask Steve Boston for help. He is wonderful, knowledgeable, very pleasant to deal with and very straight-f dealership for at least 25 years. We always ask Steve Boston for help. He is wonderful, knowledgeable, very pleasant to deal with and very straight-forward! He makes buying a car a very happy and pleasant occasion. Thank you Steve! More

Fast, courteous service Very helpful, informative customer service agent Very pleased with expeditious service and advice customer service agent Very pleased with expeditious service and advice More

Franco was extremely helpful and we connected right away. I knew which model I wanted. He reviewed all the vehicle features and we took a test drive. The negotiation process was easy and my car was ready the I knew which model I wanted. He reviewed all the vehicle features and we took a test drive. The negotiation process was easy and my car was ready the following day. More

First time buy a car and it was a good experience for me. People clearly explained every question I asked People clearly explained every question I asked More

Service is good and prompt. Courtesy car service is convenient and the vehicle is in great condition. Courtesy car service is convenient and the vehicle is in great condition. More

I really enjoyed my training session with Jonny, he took true time to teach me me how to use all the technical features of my new car. He is an excellent teacher and fun to work with. He is a great addition true time to teach me me how to use all the technical features of my new car. He is an excellent teacher and fun to work with. He is a great addition to the dealerships team. More

This dealership was top notch from start to finish and I couldn’t be more appreciative of that. I found a used Audi online at this location while they were closed on Sunday but reached out to inquire odd t couldn’t be more appreciative of that. I found a used Audi online at this location while they were closed on Sunday but reached out to inquire odd the car was still available. First thing Monday morning Danny the sales manager reached out to let me know the car was still available. With only a 20 minute notice that I was already on my way to see the car they had already pulled it up front clean as a whistle and gassed up ready to test drive. The car sold itself but I really did appreciate the low pressure environment and working with my sales person Vito who was top notch also. More