Mercedes-Benz of Natick
Natick, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Johnny did a great job assisting me with my new car setup. I highly recommend Johnny and MB of Natick. setup. I highly recommend Johnny and MB of Natick. More
The whole team at Mercedes-Benz of Natick are just great! !! Brian Tribicka my sales guy was the best - guided me through the whole process, answered all my questions and got me the best price that I was so h !! Brian Tribicka my sales guy was the best - guided me through the whole process, answered all my questions and got me the best price that I was so happy with. Yatin, worked efficiently and patiently with me to get me the rate on my loan that I wanted and Sharon at reception was super kind and thoughtful and made sure that I was well attended to on a very busy day at the dealership. Best of all was Jonny Pham who spent several hours with me expertly explaining and teaching me the different functions of my new GLC 300 SUV 4matic. He is so knowledgeable, he got me set up with the MB App, got my transponder switched over to the new car, patiently help set up my preference on the new car, he even helped download Spotify and explained Apple CarPlay to me. Thanks so much Jonny - you are fantastic!!!!! More
This is my second purchase and lesson with Howard and Jonny and it has been absolutely pleasant, very excellent, and satisfied working with these gentlemen! Jonny and it has been absolutely pleasant, very excellent, and satisfied working with these gentlemen! More
Vito was very friendly, professional and great to work with, overall the entire Mercedes-Benz of Natick is an awesome team, making this an enjoyable buying experience. with, overall the entire Mercedes-Benz of Natick is an awesome team, making this an enjoyable buying experience. More
Vito was attentive, listening carefully to our needs and desires. He showed an impressive knowledge of the car market, understanding the subtleties of different models and their features. He provided valuab desires. He showed an impressive knowledge of the car market, understanding the subtleties of different models and their features. He provided valuable advice without being pushy, making the whole experience feel like a friendly collaboration rather than a transaction. In our search for the best car, Vito showed remarkable patience and dedication. He was not interested in quick sales but in making sure we found a vehicle that perfectly matched our needs and budget. He went to great lengths to negotiate deals and seek the best prices, clearly demonstrating his commitment to customer satisfaction. More
It was a great experience having Jonny Pham explain to me all the technologies in the new C300. He's very knowledgeable about the car and also very patient. Every step of the way, he makes sure that the cust all the technologies in the new C300. He's very knowledgeable about the car and also very patient. Every step of the way, he makes sure that the customer is understanding everything clearly. I would like to take this opportunity to thank everyone ( Saena/ Saleswoman, Jonny/Product Concierge, Kolls/ Finance, Ersa/Online Dept) at Mercedes-Benz of natick. More
There are not enough words to express how grateful and thankful I am for the Mercedes Family. They were unbelievably helpful and went out of their way to make sure I was always comfortable and happy with thankful I am for the Mercedes Family. They were unbelievably helpful and went out of their way to make sure I was always comfortable and happy with my choice. Thank you for the amazing attention and tremendous customer service. Thank you for making me feel special but most of all, thank you for making my dream car happen. Thanks to Veto and Rafi- the amazing sales rep who were able to attend to all my car needs and recommendations. Thank you for your patience and your hard work. I am forever grateful. Thanks to Andrew and Danny- the great management team who made my dream car come true. Thank you for your attention and customer service. Thanks to Johnny- the great tech rep that took his time to make sure I understood every aspect of my new car and setting up my account with Mercedes. And thank you to all the Mercedes Family that went above and beyond to make me feel at home. More
It was a great first experience buying a Mercedes. Everyone was knowledgeable and nice. We are very happy. Everyone was knowledgeable and nice. We are very happy. More
Mercedes-Benz Natick gets 5 stars fundamentally because Charles E Scrymgeour is the best Sales Consultant I have ever known. He is extremely knowledgeable, courteous, efficient and helps one feel supporte Charles E Scrymgeour is the best Sales Consultant I have ever known. He is extremely knowledgeable, courteous, efficient and helps one feel supported in this process. Indeed this is somewhere near the 8th AMG vehicle I have leased with CES as my agent. Absolutely he is the best. Salute also to Jonny Pham for his always thorough and memorable guidance on the functionality of the car, and to Koll Oloko who somehow turns the financing details into a painless experience. More
My purchase experience was wonderful. Vito my salesperson is awesome. He is very knowledgeable, professional, and care about his customer. Vito my salesperson is awesome. He is very knowledgeable, professional, and care about his customer. More