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Mercedes-Benz of Natick

Natick, MA

4.9
2,687 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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253 North Main St

Natick, MA

01760

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Showing 2,687 reviews

October 18, 2022

Jonny deserves 10 stars out of 5, he is very talented in demonstrating and highlighting the most useful and helpful features within the exterior and the interior of my new Mercedes Benz SUV. I can safely More

by May
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kaboub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Mercedes-Benz of Natick responded

Thank you for your review! We're so happy that Jonny provided you with an excellent purchase experience! We're so happy that you're loving your new Mercedes Benz SUV! We look forward to seeing you at your first service appointment!

October 18, 2022

Jonny was amazing man he taught me many things about my car that I never knew existed, my last AMG E63 I did not have this full tutorial on how to use my previous car I’m glad Jonny was able to teach me al More

by IsaiasG63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kaboub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Torrico
Oct 19, 2022 -

Mercedes-Benz of Natick responded

Hello - thank you for sharing your experience working with Jonny, Vito, Andrew, Yatin, and Danny at Mercedes-Benz of Natick! We're happy that we made the purchase experience smooth and hope you enjoy your new Mercedes-Benz G63! We look forward to seeing you next time!

October 17, 2022

Always have great experience when bring my car for service. Scott is the best! Always helpful and very knowledgeable. Highly recommend this car service!! More

by D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Oct 19, 2022 -

Mercedes-Benz of Natick responded

We agree that Scott is the best and we're so happy that you enjoy working with him! We hope that you continue to visit us for all your automotive needs! Thank you so much! - Mercedes-Benz of Natick

October 16, 2022

Car was serviced and ready in no time. My service agent was nice and kept in touch . More

by Debra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Oct 18, 2022 -

Mercedes-Benz of Natick responded

Hi Debra, We're happy to hear that your service visit went well and appreciate you leaving your comments! Thank you for being a Mercedes-Benz of Natick customer!

October 16, 2022

Brought my car in for service and detailing. All the problems were addressed and the car was immaculate. Excellent service and communication. More

by DAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Oct 18, 2022 -

Mercedes-Benz of Natick responded

Thank you for trusting us to provide the best care to you! We are happy you enjoyed visiting us and look forward to seeing you again! - Mercedes-Benz of Natick

October 16, 2022

Jonny is a friendly and knowledgeable person. He went over every feature from A to Z, as well as the most useful options I could possibly require. He connected my phone to my new car and went ove More

by Wima
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kaboub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Mercedes-Benz of Natick responded

Jonny and the team are so happy that your visit was a five-star experience! We hope that you continue to love your Mercedes-Benz GLC and look forward to assisting you again! Thank you! - Mercedes-Benz of Natick

October 16, 2022

My husband and I had a great experience with the team at Mercedes-Benz of Natick. Joel in Sales really made the purchasing process enjoyable. We ask a lot of questions and I am very thorough when it comes More

by Sulla
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kolls Oloko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Arroyo
Oct 18, 2022 -

Mercedes-Benz of Natick responded

Joel and the team appreciate you taking the time to leave us your great comments and rating, Sulla! We hope that you and your husband continue to enjoy visiting us at Mercedes-Benz of Natick! Thank you!

October 15, 2022

I am happy with the service provided by your technician; they even cleaned my vehicle after the work! More

by Raj
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Oct 17, 2022 -

Mercedes-Benz of Natick responded

Thank you for your review! We're so happy that we earned your 5-stars! We look forward to seeing you next time at the Mercedes-Benz of Natick!

October 15, 2022

An outstanding magic team where a professional sales person as Vito would make your journey at Mercedes Benz a happy experience from the first minute you walked in till the minute you walk out with your More

by Wima
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kaboub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Mercedes-Benz of Natick responded

Thank you for your amazing review! We're so happy that Vito, Danny, and Jonny helped you find a new Mercedes-Benz GLC 300! We hope you had the best birthday! -Mercedes-Benz of Natick

October 14, 2022

Brian always puts the customer first and does all he can to meet their needs and make sure they are satisfied with the work completed. Thank you all at MB Natick More

by kevintroy5KTroy100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Mercedes-Benz of Natick responded

Thank you for being a Mercedes-Benz of Natick customer! Brian & the team are grateful for your support and look forward to your next visit!

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