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Mercedes-Benz of Owings Mills

Owings Mills, MD

Overview
Employees
Reviews
Vehicles
4.9
2,299 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9727 Reisterstown Rd

Owings Mills, MD

21117

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Showing 2,299 reviews

June 17, 2023

Very helpful selling us our pre-owned Mercedes. He took his time answering our questions and went above and beyond to make sure we were happy with our purchase. More

by Wade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Mercedes-Benz of Owings Mills responded

Hi Wade, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Owings Mills!

Helpful
June 13, 2023

It was a great experience. Got a good deal with Andy, he was helpful and friendly. Great guy, don’t look further go to him More

by Minh17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Safe travels!

Helpful
June 13, 2023

Excellent service and both Andy and Tony worked quickly to get me the best deal. Will definitely come back for my next Mercedes. More

by Mkgoodson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pozderac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Helpful
June 11, 2023

Very clean, the salesperson Jay Woodson, very nice and quick to respond, very helpful. Great More

by dtmdedwards@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Woodson
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Jun 11, 2023 -

dtmdedwards@gmail.com responded

I love this dealership, I feel like all the salesperson I dealt with in the pass was great but Jay Woodson is by far the best salesperson, very knowledgeable, polite and answer questions at a very timely matter and also very easy going, whenever I had a problem that seems huge and was able to give me many options with no pressure, and guide me to make the best choices and I really appreciate it.

Helpful
June 10, 2023

Patricia Doelle is an exceptional service adviser who always takes her time to help with any issues your car may have. More

by Fojeabulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Doelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
June 05, 2023

Dennis will help you find your request and what you need for you and your family and won't stop until the job gets done. He definitely understood the assignment. His warm friendly customer service invites y More

by Beatrice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Fader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran M King
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Jun 07, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
June 01, 2023

Ii had to bring the car in unexpectedly due to user error. Stephanie assisted with taking care of needs by providing great customer service and addressing my concerns. More

by Piggywiggy67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
May 31, 2023

Stephanie at Mercedes of Owings Mills is a pure Rockstar. She explains things to a simple form in order for me to understand. Trust has restored because I have had my doubts with previous Service Writers. Ve More

by jward753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 29, 2023

The people who helped me were very professional. Ibrahim was very helpful. I like that he was not pushy just showed care and consideration for me as a client. Mahaman was very helpful also. I en More

by Lauretha
Recommend Dealer
Yes
Employees Worked With
Mahaman Kolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ibrahim Kassim
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Jun 05, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

Jun 05, 2023 -

Lauretha responded

You're welcome, and thank you. I will definitely ask if I need anything.

Helpful
May 26, 2023

Customer service was superb. Detailed explanation of repairs. Excellent. Very pleased. Awesome job. Thank you. More

by dmx34_net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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