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Mercedes-Benz of Owings Mills
Owings Mills, MD
2,429 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,431 reviews
November 04, 2022
Kind, friendly staff. They make you feel like part of the family. I've purchased 6 vehicles within the past 7 years. I will always purchase my vehicles from MBOM and have They make you feel like part of the family. I've purchased 6 vehicles within the past 7 years. I will always purchase my vehicles from MBOM and have service there too. I love this team!! More
by Leshawn Bailey
Employees Worked With
Other Employees :
Those without ratings, I didn't have interactions with. , Brett Fader, Jay Woodson
November 03, 2022
Great ambience and wonderful place! Andy was great and he went to his extent to help and ensure we had all the queries answered! Thank you Andy! My car shopping ends here!! Thanks for t Andy was great and he went to his extent to help and ensure we had all the queries answered! Thank you Andy! My car shopping ends here!! Thanks for the great customer service! More
by RJB
November 01, 2022
Outstanding service! Very happy with the purchase of my car. I have always serviced my cars there, and this was my first purchase here. The car I wanted was not easily av Very happy with the purchase of my car. I have always serviced my cars there, and this was my first purchase here. The car I wanted was not easily available, so Dennis and the team found one for me and had it delivered in 2 days. Dennis was extremely helpful and answered my questions! More
by Sheppardquinn
Employees Worked With
October 30, 2022
Andy is a consumate professional, who takes the time to understand his customers needs and execute based upon such. understand his customers needs and execute based upon such. More
by abelin505
October 26, 2022
Started off great, they found a car for me and made arrangements to come to the dealership a day later and they sold the car to someone else. Bad business! arrangements to come to the dealership a day later and they sold the car to someone else. Bad business! More
by Valeriemcneal1
October 26, 2022
Dennis was great helping me out. Making sure everything I wanted in my car awesome. Making sure everything I wanted in my car awesome. More
by B
Employees Worked With
Other Employees :
Fran M King, Phaeng Taweepuntsant
October 26, 2022
Dennis went above and beyond to ensure that my experience at Mercedes Benz of Owings Mills was incredible. He called me after the transaction was complete two times to make sure that my experience was first at Mercedes Benz of Owings Mills was incredible. He called me after the transaction was complete two times to make sure that my experience was first rate. More
by Howard Sobkov
Employees Worked With
October 25, 2022
Elliott was amazing from start to finish! My lease was ending soon and I decided to get a headstart with finding a new lease. Elliott was prompt, listened to my needs, and found the perfect S My lease was ending soon and I decided to get a headstart with finding a new lease. Elliott was prompt, listened to my needs, and found the perfect SUV for me! I am in another lease and loving my new GLE, thanks to Elliott! Would highly recommend if you are looking for top notch customer service. More
by L. Few
Employees Worked With
October 24, 2022
Enjoyed working w/ Elliot during this process. His custom service was key to our purchase. His custom service was key to our purchase. More
by reggcohen
Employees Worked With
Other Employees :
Fran M King, Phaeng Taweepuntsant
