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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,325 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,325 reviews

August 31, 2020

The service representative, Linda, was informative, pleasant and professional. She kept me up to date on all repairs and had the whole car checked out for items that were close to wearing out. More

by DebbieG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your first-class review for our service and sales departments!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 31, 2020

First time customer at Mercedes of Princeton and my expectations were exceeded. From start to finish Alex was amazing, professional, fair, and provided outstanding service. More

by j.brenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 31, 2020

All were friendly and helpful. Made to feel comfortable with the whole process. Pricing was fair and my vehicle was clean and ready for delivery More

by Joeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback! We're here for any concerns you may have! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 30, 2020

This is an excellent dealership. The group and the sales manager Gary Naperoski Sr. are very customer focused and work to get what is needed. This is even under difficult circumstances of COVID and inventor More

by dgold226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Napierkowski Sr
Aug 31, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review! . Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 30, 2020

I purchased a new car!friendly people . Can be a little better by making sure all the maintenance is done before taking the car home. More

by hina_ch1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Richer
Aug 31, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your first-class review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 30, 2020

We always have good experience with the MB Princeton. They always provide good quality service whether big or small car issue. Thank you especially to Miguel. More

by Nhayca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Aug 31, 2020 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 30, 2020

I love it there. They’re always welcoming, pleasant and very clean. Staff is awesome! Miguel is always great to work with along with everyone else.♥️ More

by Ericagreen1977
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Aug 31, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 29, 2020

I have been dealing with Mercedes-Benz of Princeton for many years - and many models - and have always had good experiences with both the sales staff and the service department. I have often dealt with B More

by hwmendham
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2020 -

Mercedes-Benz of Princeton responded

Thank you so much for the wonderful review! We appreciate your commitment to our dealership, and thank you for your business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 29, 2020

First time customer at Mercedes of Princeton, but long time Benz owner. Exceptional experience from initial phone call, easy and fair deal, wonderful service and buying experience. Highly recommend giv More

by pmvster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review for us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 28, 2020

As always, Linda provided excellent service.....from explaining what would be done to our car, to adding what extras they found that needed to be done, to the final service of providing a signed receipt More

by patdatkinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback! Our team here at Mercedes-Benz of Princeton sets a high standard of excellent customer service and we're glad to hear your experience reflected this! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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