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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,295 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,295 Reviews of Mercedes-Benz of Princeton - Service Center

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April 09, 2019

An Excellent Dealership! I just had another, typical, excellent service experience with Mercedes Benz of Princeton! I'm a long-time client of this dealership, and I keep comin More

by jsakson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Mercedes-Benz of Princeton responded

We appreciate that you took the time to write a review. We are glad that our sales and service team was able to arrange a pleasant Mercedes-Benz delivery. If there is anything we can help you with in the future, please let us know. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

April 09, 2019

Professional, knowledgeable and patient Great experience to buy a car from Princeton Mercedes delar. After finished all the paper works. Robert gave a super detail and professional intruduct More

by Jazzhank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Mercedes-Benz of Princeton responded

Thank you for submitting an exceptional review. We are happy that Robert's technical magic helped you with your Mercedes-Benz. It sounds like you had a great experience! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

April 02, 2019

Everything went perfectly The car was finished early and under the estimated cost. Everything was completed to my satisfaction. The car was washed and the paperwork and expla More

by Davis2542
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Mercedes-Benz of Princeton responded

We appreciate that you took the time to write a review. We are glad that our service team was able to arrange a exceptional experience. If there is anything we can help you with in the future, please let us know. Thank you for your business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

April 01, 2019

Excellent experience I arrived at 8:30 am and was seen, within minutes, by Paul Karkenny, who took my car in and had me out of there in less than an hour. Very pleasant st More

by Caggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Karkenny
May 22, 2019 -

Mercedes-Benz of Princeton responded

We appreciate that you took the time to write a review. We are glad that our service team was able to arrange a exceptional experience. If there is anything we can help you with in the future, please let us know. Thank you for your business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

March 31, 2019

Excellent service Paul explained clearly the work needed to be done and he provided me with an pretty accurate price for the work to be done on my car More

by laomao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Karkenny
May 22, 2019 -

Mercedes-Benz of Princeton responded

Thank you for your feedback. We are happy that Paul was able to assist you in the service of your Mercedes-Benz. We are glad to give you a top notch experience! Thank you for your continued business!!

March 31, 2019

Always great Put in new airbag for recall. Service is always great. Never have any problems with service reps all ways friendly and happy. Thank you very much More

by Jfenelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Rivera
May 22, 2019 -

Mercedes-Benz of Princeton responded

We appreciate that you took the time to write a review. We are glad that our service team was able to arrange a exceptional experience. If there is anything we can help you with in the future, please let us know. Thank you for your business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

March 29, 2019

Tech assistance A quick call and Robert Lisi was expecting me. He connected my phone to my blue tooth in the car in about 30 seconds. He was very pleasant and help More

by Cathi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Mercedes-Benz of Princeton responded

Thank you for your excellent review. We are very glad that our sales and service team were able to provide you with excellent customer service. We are happy to give you a delightful experience with your new Mercedes-Benz! Thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

March 26, 2019

We love our service manager...Brian McCoy I love my service manager Brian McCoy. We know we can trust Brian to always be fair and keep our cars running well. He is the reason we will always bu More

by Susanb100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Mercedes-Benz of Princeton responded

We appreciate that you took the time to write an excellent review. We are very glad that Brian were able to exceed your needs. If there is anything we can help you with in the future, please let us know. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

March 21, 2019

Always a pleasure dealing with Mercedes-Benz of Princeton!! Victor Rivera provides excellent service and is always a pleasure to deal with. This is an excellent dealership with high standards and great custome More

by Car Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Mercedes-Benz of Princeton responded

Thank you for your feedback. We are very glad that Paul and Victor was able to provide you with excellent customer service. It sounds like you had a great experience! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

March 18, 2019

Fast and reliable service Bring in my flat tire car without an appointment. Service person get it checked in 30 minutes and told me the tire need a replacement. Two hours later More

by wwp16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karla Ovalle, Miguel Cruz
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