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Mercedes-Benz of Rocklin

Rocklin, CA

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Employees
Reviews
Vehicles
4.4
3,472 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
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4747 Granite Dr

Rocklin, CA

95677

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Showing 3,472 reviews

February 21, 2026

I take my cars to an independent mechanic but was quite impressed with the service at the dealership from the time I was greeted out front to my dealings with Wayne and with the video that Connor sent afte More

by BJGOLFTIME19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
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Feb 21, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for giving us the opportunity to service your E-Class and for sharing your impressions. We’re glad our greeting and the follow-up video stood out and helped you reconsider dealership service. We look forward to assisting with any future maintenance needs for your Mercedes-Benz.

February 21, 2026

Excellent service with knowledgeable and friendly staff. Provided service that was timely and transparent with video recording. More

by EEDONAHOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid (service)
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Feb 21, 2026 -

Mercedes-Benz of Rocklin responded

We’re glad to hear our team handled your AMG CLS 53 with prompt care and kept you informed through clear video updates. Your mention of our staff’s expertise and welcoming approach is greatly appreciated. Thanks for trusting us with your service.

February 21, 2026

My service representative Sean was so helpful navigating through my concerns, insurance coverage and helping me get a solution that worked for me and my budget. The technician was incredibly thorough shari More

by CHRISTIEWEBB05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Williams
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Feb 21, 2026 -

Mercedes-Benz of Rocklin responded

We’re glad our team guided you through insurance coverage and crafted a solution that fit your budget for your Mercedes-Benz A-Class. It’s rewarding to know the technician’s video inspection and detailed walkthrough addressed your concerns. Thank you for sharing your great experience.

February 21, 2026

One of the best dealership in Northern California. Fadi was really helpful. such a nice guy More

by Raj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadi Sawah
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2026 -

Mercedes-Benz of Rocklin responded

It’s fantastic to hear that Fadi provided such helpful service and that you’re enjoying your new Mercedes-Benz C-Class. Thank you for your kind feedback and for choosing us.

February 20, 2026

Ian, Was a professional and pleasure to work with. Very knowledgeable and answered all of my questions More

by golflifer1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IAN STAUFFER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2026 -

Mercedes-Benz of Rocklin responded

We appreciate you recognizing Ian’s professionalism and knowledge. It’s great he could answer all your questions. Enjoy your new Mercedes-Benz.

February 20, 2026

Thomas is very professional in terms of techs and communication. Most importantly, he acts more like a friend and think about our real situation instead of just pushing to sell the product. More

by WJWANG28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for noting Thomas’s professional expertise and friendly approach. It’s great to hear he focused on your needs rather than pushing a sale. Enjoy your new Mercedes-Benz EQE 350, and let us know if you need anything.

February 19, 2026

Jason Harber and the team did a fantastic job. I went home happy with my service visit and always give Mercedes a high recommendation, as I choose them for their high quality and excellent service More

by shavelkovavi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Harber
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Feb 20, 2026 -

Mercedes-Benz of Rocklin responded

We’re thrilled our team delivered excellent service and ensured you left pleased with your recent visit. Thank you for recommending Mercedes-Benz and placing your trust in our commitment to quality. We look forward to caring for your vehicle again soon.

February 19, 2026

They are so professional. Politand nice. All in service department. Shan and Jason. Thank you. More

by raydian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keni. Javad. Jason. Shan
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Feb 19, 2026 -

Mercedes-Benz of Rocklin responded

We appreciate you recognizing the professionalism and courtesy of our service department. It’s wonderful to hear that your Mercedes-Benz S-Class received the attentive care it deserves. Thank you for choosing us and we look forward to serving you again.

February 19, 2026

Start to finish Rocklin Mercedes has been excellent to work with servicing my GLA. From first call or scheduling, through to pick up, all well communicated, clear and super helpful. Jason is fantastic! More

by CATHARIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Harper
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Feb 19, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for highlighting how smoothly scheduling, service, and pick-up went for your Mercedes-Benz GLA 250. We’re glad the team kept you informed with clear communication and provided helpful support.

February 18, 2026

Very patient with my plan to purchase and ship a car from a remote location. Also tolerant of the delay I caused using USPS to send checks. More

by PERALTADARRYL82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZACH CAMPBELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aneesa
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Feb 20, 2026 -

Mercedes-Benz of Rocklin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Rocklin.

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