Mercedes-Benz of Rocklin

Had a 9:15 appointment. Pulled in a little early and was greeted and asked to wait in the waiting area. In a few minutes Jason introduced himself and we went over the 80,000 Pulled in a little early and was greeted and asked to wait in the waiting area. In a few minutes Jason introduced himself and we went over the 80,000 service to be done. I checked out a loaner. Received the text with the technician going through the car. Then a text saying she's ready. Returned to the dealership and paid, got my keys and went to my car. A wonderful young man, with the assistance of Greg, synced my new phone to the car. Thank you More

Did not fix the issues, made it worse Still not fixed Will go elsewhere To different dealership Will go elsewhere To different dealership More

I’m really happy with my new car and I bought it because of my sales person Jennifer helping out and turning my eyes to the make I already had, I was looking for something else, but it wasn’t what I was loo of my sales person Jennifer helping out and turning my eyes to the make I already had, I was looking for something else, but it wasn’t what I was looking for and she saved the situation out the door, she has answered all questions. Even way after I purchased the car I’ve been extremely happy. More

Lovely dealership with a nice lounge area. Staff is courteous and very professional. My service advisor Greg is great to work with. Knowledgeable and good communication. Highly recommend Staff is courteous and very professional. My service advisor Greg is great to work with. Knowledgeable and good communication. Highly recommend More

Great dealership. Waiting are is large, clean and comfortable. Service was done on time with the following caveat. The estimate quoted on the phone was 2-3 hours. The Waiting are is large, clean and comfortable. Service was done on time with the following caveat. The estimate quoted on the phone was 2-3 hours. The estimate quoted by the service advisor was 6 hours. It took 6 hours which changes how you plan your day. Having said that, they were very accommodating. A loaner was provided with no pressure to pick up the car yhe same day. All in all, very positive experience More

Nothing fixed, worse than when I brought my car in. Waste of time and gas coming in multiple times. Waste of time and gas coming in multiple times. More

The dealership was very appealing and most importantly, all the employees I came in contact with were very nice and polite. all the employees I came in contact with were very nice and polite. More

Alex was good from our first conversation. Helpful and responsive. Flo was awesome setting up the deal and I am sorry I did not get to meet him in person when I picked up the Truck. Roman fill Helpful and responsive. Flo was awesome setting up the deal and I am sorry I did not get to meet him in person when I picked up the Truck. Roman filled in for Flo and we closed happy customers. More

Everything was seamless from making the appointment, to arrival and check in, to the work that was done and the release of our vehicle back to us. arrival and check in, to the work that was done and the release of our vehicle back to us. More

Awesome and professional! Everything went beautiful the experience was professional and pleasant and we will be back five star all the way around Everything went beautiful the experience was professional and pleasant and we will be back five star all the way around More