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Mercedes-Benz of Salem
Salem, OR
774 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 774 reviews
June 23, 2023
All good Evan did the best he could do. Trouble caused by retrofiting new chairs. Ybanks Trouble caused by retrofiting new chairs. Ybanks More
by MARYMARGARETSART
Verified CustomerEmployees Worked With
Helpful June 23, 2023
The dealership was amazing! Everybody was a very helpful. Including the owner who talked with us personally. Are sales rep Able did an outstanding job. We will definitely be goi Everybody was a very helpful. Including the owner who talked with us personally. Are sales rep Able did an outstanding job. We will definitely be going back to get our next vehicle from them. More
by theturtlehead
Employees Worked With
June 21, 2023
Always treat me with outstanding customer service. Don and Tony are the best. I won’t go anywhere else for service on my Mercedes. Don and Tony are the best. I won’t go anywhere else for service on my Mercedes. More
by Bruce.jaqua
June 20, 2023
Trusted efficient customer friendly listens to owner explains what work was done. And consistently high degree of professionalism. Have directed friends to Don and Mike over and over. Keep up the great explains what work was done. And consistently high degree of professionalism. Have directed friends to Don and Mike over and over. Keep up the great work! More
by MILLER5201
June 20, 2023
Dropping off my vehicle was easy. It was ready for pickup in the amount of time they needed my car for service. When I paid for the service they went over the bill with me & explained It was ready for pickup in the amount of time they needed my car for service. When I paid for the service they went over the bill with me & explained what all they did. Everyone I spoke with were kind & professional. I would recommend going to this Salem Mercedes Benz dealer. More
by cinde23moore
Employees Worked With
June 17, 2023
I have been using this Mercedes service for decades. We moved out of Salem so I used a different service and it was horrible. Over the years I’ve used Portland, Wilsonville, and Eugene. None of them com We moved out of Salem so I used a different service and it was horrible. Over the years I’ve used Portland, Wilsonville, and Eugene. None of them come close to the service I get from Salem. I will stay with this service even though we live 110 miles away. Everyone is nice and professional, and Don in Mercedes is the best. Thank you! More
by HELEN.COOPER
Employees Worked With
June 16, 2023
Everyone is personable, cheerful, professional, quick, and knows what they’re doing. I wouldn’t go anywhere else because I trust them 100%. and knows what they’re doing. I wouldn’t go anywhere else because I trust them 100%. More
by Sherribw
