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Mercedes-Benz of Salem

Salem, OR

4.8
823 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 823 reviews

May 09, 2023

Excellent customer service, fast friendly shuttle service. I love this dealership! Mercedes-Benz of Salem takes the time to make sure customers are heard and understood, and communicated with fully. More

by ERICMCKIRDY@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
5
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 06, 2023

Super nice people. Great experience. Been having my car serviced there for 14 years. Don Post is the best, More

by Kay Rosling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

We hope to see you for another 14 great years! Thank you for choosing Mercedes-Benz of Salem!

May 06, 2023

Over all everyone was friendly and helpful shuttle driver was great only problem the computer's were down in Germany could not complete the software update. So now I have to drive all the way back to Salem w More

by CHURLIMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Just Mark the shuttle driver
Jun 27, 2023 -

Mercedes-Benz of Salem responded

We truly appreciate you making the drive! Thank you for choosing Mercedes-Benz of Salem!

May 05, 2023

They were very helpful and explained everything that they did and told me that I had a problem with my subwoofer More

by MELMAN.ML18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 04, 2023

Polite, professional and assured us we would be back on the road safely as well as soon! He's the Man! More

by PBSHEWHOWATCHES@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Carroll
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Evan is the man! Thank you for choosing Mercedes-Benz of Salem!

May 03, 2023

Abel was so kind and did a great job answering all of our questions. Really made the whole experience enjoyable. I would absolutely come back to purchase another vehicle. They went above and beyond to make m More

by brenda_b36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

We are so happy we could help you get behind the wheel of your new car! Thank you for choosing Mercedes-Benz of Salem!

May 03, 2023

I test drove the car months before I decided to purchase it, unfortunately I was in a wreck and it led me to buy a new one since my car was totaled. Abel informed me the GLB250 I looked at 2 months prior wa More

by lesspdh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

We look forward to your return! Thank you for choosing Mercedes-Benz of Salem!

May 03, 2023

We will continue to buy from Mercedes Benz of Salem! Abel is the man! He is amazing along with Mike! Love you guys! More

by Paularussell66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Abel is the man! Thank you for choosing Mercedes-Benz of Salem!

May 03, 2023

Always a positive experience. Staff is responsive and completes work in a timely fashion. Thanks. More

by cjclmpc22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 02, 2023

Always quick and professional in dealing with our Sprinters. We appreciate their help. Thanks for the shuttle as well. Very grateful for that as well. More

by ChuckH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

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