Back

Mercedes-Benz of Salem

Salem, OR

4.8
796 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
Contact Dealership

2405 Commercial St. SE

Salem, OR

97302

Directions

By Type

Showing 796 reviews

April 25, 2023

Good friendly service. Timely work and they fixed my problem with front end vibration. They do good work. More

by RLDUFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

April 24, 2023

Scheduling service was a breeze. Was kept informed continuously during service about progress. East access for my sprinter RV in and out. More

by MPRICEMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Mercedes-Benz of Salem responded

We're thrilled we could get your RV in tip-top shape! Thank you for choosing Mercedes-Benz of Salem!

April 22, 2023

I am happy to drive over an hour to MB of Salem. Brian and Eli are awesome. Very honest and easy to do business with. More

by haitpham42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Mercedes-Benz of Salem responded

Honesty and ease are what we aim for! Thank you for choosing Mercedes-Benz of Salem!

April 20, 2023

This is the second car we have bought working with Abel, and he is a gem. Very patient, knowledgeable, friendly. More

by COMPTON737
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Mercedes-Benz of Salem responded

We hope to see you again for the 3rd! Thank you for your positive feedback! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 20, 2023

5 Evan Carroll was fantastic! He took great care of me. Pay him more. Awesomeness More

by Nyckid1968
Recommend Dealer
Yes
Employees Worked With
Hi
Apr 26, 2023 -

Mercedes-Benz of Salem responded

We'll consider it! Thank you for choosing Mercedes-Benz of Salem!

April 20, 2023

Confidence through positive experience since 2017 after moving to central Oregon coast. I know they can take care of any MBZ challenge More

by WHALEFANG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Mercedes-Benz of Salem responded

We're here for all your Mercedes-Benz needs! Thank you for choosing Mercedes-Benz of Salem!

April 18, 2023

Besides the horrible job they did ! Someone in their department stole my ray bans outta my car too!! Pretty xxxxty!!! More

by kcatthecoast.101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
1.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : How ever works in finance dept . She was very rude and should learn how to sound professional when working for a company
Apr 20, 2023 -

Mercedes-Benz of Salem responded

We apologize for your negative experience. We take allegations of theft seriously and will investigate the matter. Please contact us directly so we can address your concerns and work towards a resolution. Give us a call at (503)581-1231 and ask for Mike Schmidt, or send an email to service@salemmercedes.com

April 17, 2023

Evan is fantastic to work with! This was our first time getting service and we will definitely be back! More

by KAREN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexa 5 stars
Apr 20, 2023 -

Mercedes-Benz of Salem responded

Thank you for your positive feedback! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 16, 2023

Pretty long wait for annual maintenance, this year, and it’s expensive, being Mercedes. But overall I’m satisfied, and I like my car. (Still not happy about run-flat tires, though.) Don in Service is frien More

by salilordiver
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Mercedes-Benz of Salem responded

We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 16, 2023

This is one of the better Mercedes dealerships. Staff is always kind and the service department always goes above and beyond!! More

by DIXON-ALKHUDHEER@OUTLOOK.COM
Recommend Dealer
Yes
Employees Worked With
Don Post
Apr 20, 2023 -

Mercedes-Benz of Salem responded

The best or nothing! Thank you for your positive feedback! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

...
36
...