Mercedes-Benz of Salem

Brian sets the bar for true customer service! I can't remember the last time I felt so confident and satisfied after working a transaction over the phone as I did with Mr. Merrell. Never thought I I can't remember the last time I felt so confident and satisfied after working a transaction over the phone as I did with Mr. Merrell. Never thought I'd be searching for a unicorn to find Brian holding the keys to one .......cape flapping victoriously in the wind. This man understands the value of true customer service,....something that has unfortunately been diluted over the years. Rock on Brian! More

Klaus Is The Best I have bought two very high end cars through Klaus and the whole experience was wonderful. He took a special interest in both my wife and I getting us I have bought two very high end cars through Klaus and the whole experience was wonderful. He took a special interest in both my wife and I getting us just want we wanted. There was no pressure, he was just knowledgeable and caring - the best. Paul Kerley More

Above and Beyond Really a great buying experience. I felt heard, helped and served by the whole staff. My salesman Steve made the buying experience fun and memorable Really a great buying experience. I felt heard, helped and served by the whole staff. My salesman Steve made the buying experience fun and memorable. Thanks for the nice "extras" More

Sprinter van purchase I have purchase 3 sprinter vans from Mercedes of Salem and Brian has made the experience exceptional. Last week one of my employees wrecked one of the I have purchase 3 sprinter vans from Mercedes of Salem and Brian has made the experience exceptional. Last week one of my employees wrecked one of the vans on black-ice in eastern Oregon and totaled the vehicle. I called Brian and even though inventory was extremely low, with-in 2-3 hours he located a van for me, set up delivery, and financing and it took only about 20 min from my arrival at the dealership to me driving off with my van. I will definitely buy my next van from Brian and Mercedes Benz of Salem. More

Mr Don Post the service advisor My wife and I gain great confidence in his knowledge and professionalism dealing with my wife's GLC and my SL Mercedes. I would recommend Mercedes Be My wife and I gain great confidence in his knowledge and professionalism dealing with my wife's GLC and my SL Mercedes. I would recommend Mercedes Benz of Salem to family and friends. More

My experience to the Mercedes-benz of Salem Excellent service and reasonable price !!! Lisa upex is sales person Who gives me the most experience I ever had !!! Easy simple and fast ! I w Excellent service and reasonable price !!! Lisa upex is sales person Who gives me the most experience I ever had !!! Easy simple and fast ! I will recommend her to all my friends More

Outstanding service for 11 years! Mercedes-Benz of Salem continues their commitment to excellence. We have purchased/serviced our cars here for over 11 years and will continue to do so Mercedes-Benz of Salem continues their commitment to excellence. We have purchased/serviced our cars here for over 11 years and will continue to do so. Thank you! More

FIVE vehicles and counting! We just purchased our fifth car from Mercedes Benz of Salem! There are a number of reasons we continue to come back but the biggest single reason is We just purchased our fifth car from Mercedes Benz of Salem! There are a number of reasons we continue to come back but the biggest single reason is the PEOPLE! We are always treated as though we are family and after all these years, we are! The sales team of Mike Harder and Klaus Laetsch provide a one-two punch of knowledge, professionalism and willingness to find what works best for US. Onto the service department which cannot be beat - Don is fabulous and we always know the full picture including recommendations. When we receive a recommendation for service it is based on fact. We might have looked at another type of car but we purchased Mercedes again because of this team. More

Great Experience My wife and I ordered her next car with Mike and immediately felt a true friendship. Our experience was fun, exciting and enjoyable for both of us. Mi My wife and I ordered her next car with Mike and immediately felt a true friendship. Our experience was fun, exciting and enjoyable for both of us. Mike was very attentive to our desires and overall satisfaction. We couldn't be more happy with Mike's friendly, professional way in which he helped us obtain our beautiful new made to order Mercedes. More