Mercedes-Benz of Silver Spring

Ed Moore and I have established a great relationship. He knows what I like and the price range I like to stay in. I came for serve, and ended up leaving with a newer and better car. He picked it out f He knows what I like and the price range I like to stay in. I came for serve, and ended up leaving with a newer and better car. He picked it out for me. When you have an experience car salesman who can do that, you've found a gem. That's the best way to describe Mr. Ed Moore. Thank you for your great service! More

Our sales consultant Julian Chin was patient, knowledgeable, and never pushy — he made the whole process stress-free. From the first handshake to driving off the lot, he made me feel confident in knowledgeable, and never pushy — he made the whole process stress-free. From the first handshake to driving off the lot, he made me feel confident in my choice. Thank you, Julian. More

Customer service was execellent. Good job Cliff Frazier! Had some issues with my car connecting to my phone and he fixed it in minutes. Good job Cliff Frazier! Had some issues with my car connecting to my phone and he fixed it in minutes. More

Cliff was amazing — I called early Tuesday morning about seeing a used 2022 Mazda CX-30 and he made himself available immediately for me to test drive the car. He took the time to walk around the car with m seeing a used 2022 Mazda CX-30 and he made himself available immediately for me to test drive the car. He took the time to walk around the car with me, including checking the trunk, confirming a spare tire was present, and trying the features of the car. It was my first time in a Mazda and he was patient in checking all of the features, including bluetooth connection, the heated seats and A/C. Before signing any papers he gave me the opportunity to go back to the car to check the sun roof. I appreciated Cliff’s patience, personability while we waited to go through financing and other processes, and his knowledge for answering all of my questions. He cared about being fair with my trade-in value and ensuring I was comfortable with the car, including taking care of scratches on the hood after it was cleaned. Cliff made the process very smooth for my first time buying a car alone and I would highly recommend him and Mercedes-Benz to others. More

Great service by Cliff Frazier. Very cool and respectful gentleman. I will definitely come back or refer others. Very cool and respectful gentleman. I will definitely come back or refer others. More

Cliff is Friendly and helpful. I am happy doing business with him. He was able to answer my questions about the suv. I am happy doing business with him. He was able to answer my questions about the suv. More

Edward was great! He was courteous, professional, and pleasant. I appreciate his help in getting acclimated with my new car. Definitely would come back to him! He was courteous, professional, and pleasant. I appreciate his help in getting acclimated with my new car. Definitely would come back to him! More

It was a pleasure working with Julian. He made the buying and financial process seem so easy, I would truly recommend Julian to anyone that I know who would like to purchase a car from Mer He made the buying and financial process seem so easy, I would truly recommend Julian to anyone that I know who would like to purchase a car from Mercedes Benz of Silver Spring. More