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Mercedes-Benz of Silver Spring
Silver Spring, MD
2,040 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,040 reviews
May 30, 2025
Cliff understood immediately that I had done my homework and knew what I wanted, and he focused in on finding the right car for me. Couldn't be happier with what he delivered! He knew the car well, and wa and knew what I wanted, and he focused in on finding the right car for me. Couldn't be happier with what he delivered! He knew the car well, and walked thru the features at a pace that was appropriate. I had entered all my info online and received pre-approval for financing. There were some glitches with this info accurately transferring to the paperwork at closing, so a bit of extra time was required to resolve. No big deal, and certainly a systems issue -- completely happy with all the folks in the process. Looking forward to enjoying the new car! More
by fritchit58
May 28, 2025
Cliff is really amazing and patient, he was really thinking from our perspectives and did the best. Highly recommended!! thinking from our perspectives and did the best. Highly recommended!! More
by christycao299
Employees Worked With
May 25, 2025
We enjoyed working with Edward Moore. He was extremely patient with us and let us drive a couple of cars before we made a final decision. It was a pleasure to work with him. I am not sure He was extremely patient with us and let us drive a couple of cars before we made a final decision. It was a pleasure to work with him. I am not sure I can say the same about the sales manager Keith who seemed rude and did not honor the advertised interest rate of 2.99% for a 36 months car loan. More
by rajnathan
Employees Worked With
May 20, 2025
I worked with Julian Chin in sales and he was great. He found the exact car I was looking for and it was purchased within two days of my initial inquiry. I would recommend this dealership and especial He found the exact car I was looking for and it was purchased within two days of my initial inquiry. I would recommend this dealership and especially Julian highly. More
by Jon W
May 20, 2025
Mr. Moore always listens to what you want and works hard to make it happen. He is hospitable and not pushy like most car salesman. I would definitely recommend him to anyone wanting to buy a Mercedes. T to make it happen. He is hospitable and not pushy like most car salesman. I would definitely recommend him to anyone wanting to buy a Mercedes. The Mercedes dealership is clean. The people are nice and accommodating. They have a good selection of cars. Brad was very nice and agreeable with my senior mother who was the one buying the car. Everyone was respectable and made the car buying experience a very positive one. More
by Kwartis
May 17, 2025
Excellent service from start to finish. Chevist was especially excellent and deeply knowledgeable about the product, even the most minor details. This is a rarity in car dealerships these Chevist was especially excellent and deeply knowledgeable about the product, even the most minor details. This is a rarity in car dealerships these days. I left feeling confident in my purchase. You’re in great hands with Chevist. More
by Keith.mayo
May 10, 2025
Percy was great and made the process smooth and efficient. I will definitely be buying from him again efficient. I will definitely be buying from him again More
by Abdoul
May 09, 2025
This was the fastest and most pleasant car buying experience my wife and I had. experience my wife and I had. More
by Omorad
May 09, 2025
Edward was very informative, helpful and friendly. You have great staff there. Renee was also helpful in showing my how to work my car. You have great staff there. Renee was also helpful in showing my how to work my car. More
by Tamarabb
May 07, 2025
Chevist was great throughout the process. I called him a few days before coming in to discuss my needs, and he assisted me from the beginning to the end. Outstanding service and professionali I called him a few days before coming in to discuss my needs, and he assisted me from the beginning to the end. Outstanding service and professionalism. Mercedes Benz of Silver Spring is my go to Mercedes Dealer. May was awesome and handled all my finance needs quickly and efficiently. Friendly, professional and excellent customer service. Hands down my favorite finance manager. More
by Rononica R. Martin
