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Mercedes-Benz of Silver Spring
Silver Spring, MD
2,064 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,064 reviews
June 06, 2020
Well run dealership I knew that I was on the market for a used Toyota so I was surprised to find myself at Mercedes-Benz. But they happened to have a low-mileage 2019 Cam I knew that I was on the market for a used Toyota so I was surprised to find myself at Mercedes-Benz. But they happened to have a low-mileage 2019 Camry trade-in for a lower price than other dealerships in the area. I received excellent service from the sales, finance, and management teams. Everyone was attentive, honest, professional. I personally worked with Julius, Brad, and Khalil who were all great. More
by Ben Hurwitz
June 05, 2020
Julius Elad, Khalil Nuri and Terry Abrams at Mercedes-Benz of Silver Spring were a great team to work with during our car buying experience. They provided us with the best customer service we’ve Mercedes-Benz of Silver Spring were a great team to work with during our car buying experience. They provided us with the best customer service we’ve had in a long time. We will be returning when we purchase our next vehicle. More
by Domonick Johnson
Employees Worked With
Julius Elad , Khalil Nuri, Terrence Abrams
June 03, 2020
Unfortunately cannot be trusted for service. Unable to Unfortunately cannot be trusted for service. Unable to properly diagnose the problem first time around. Unwilling to make it right the second time Unfortunately cannot be trusted for service. Unable to properly diagnose the problem first time around. Unwilling to make it right the second time around. Will never work with this dealership again! More
by sebmathews
Employees Worked With
Christian Gonzalez
June 02, 2020
Carlos is very nice guy. he and Julius Elad help me tried their best to meet my needs and gave me a great Mercedes Benz experience. I would love to come to get the second car from here. their best to meet my needs and gave me a great Mercedes Benz experience. I would love to come to get the second car from here. More
by rdg7739
June 01, 2020
‘Just bought the E 300 from Mr. Chevist Mitchell! He was informative, patient and made my decision easy. MB of Silver Spring is the best! informative, patient and made my decision easy. MB of Silver Spring is the best! More
by Rosette Gorrez
May 31, 2020
My experience at Mercedes Benz Of Silver Spring was nothing short of amazing. I was welcome with much professionalism and experience. In the end, a test drive turned into a great buy. nothing short of amazing. I was welcome with much professionalism and experience. In the end, a test drive turned into a great buy. More
by Angellisa88
Employees Worked With
May 29, 2020
Everything about experience at Mercedes Benz Silver Spring, MD was great. From my inquiry online about vehicles, I was immediate contacted the next morning. Khalil and Edward were great, they took very Spring, MD was great. From my inquiry online about vehicles, I was immediate contacted the next morning. Khalil and Edward were great, they took very good care of me, and got me into the SUV that I wanted. The customer service was amazing. More
by nlblackmon
May 29, 2020
Excellent Experience! At the beginning there was a misunderstanding between the dealer staff and myself. The general manager Jim and Marcelo provided us with excellent se At the beginning there was a misunderstanding between the dealer staff and myself. The general manager Jim and Marcelo provided us with excellent service. They are very professional and accommodating. They made sure to answer all of our questions and take care of our needs. Jim is gracious and welcoming, and Marcelo is kind and very helpful in selecting a car and completing the transaction. Thank you for an excellent experience and beautiful car, the best of the best! We would greatly recommend this location to our family and friends. More
by efremmamo
Employees Worked With
Other Employees :
General Manager Jim Elefantis (Five stars isn't enough for Jim. He truly has wonderful customer service and leadership experience.)
May 23, 2020
Chemist was great to work with. He was very knowledgeable, very attentive and was able to get things done quickly. I would definitely buy a car from him again. knowledgeable, very attentive and was able to get things done quickly. I would definitely buy a car from him again. More
by Sharonemayer
May 22, 2020
BEST car buying experience!!! I HIGHLY recommend this dealership. Khalil Nuri and staff took EXCELLENT care of me. I drove away extremely HAPPY and satisfied! dealership. Khalil Nuri and staff took EXCELLENT care of me. I drove away extremely HAPPY and satisfied! More
by unique2atee
Employees Worked With
Khalil Nuri, Lester Stanford, Terrence Abrams
