Mercedes-Benz of Silver Spring

I have learnt to drive in Mercedes and I really don't think I can think to drive any other car. Whenever My baby needs maintenance or repair I just go see my service advisor Elio who always provide me ex think I can think to drive any other car. Whenever My baby needs maintenance or repair I just go see my service advisor Elio who always provide me excellent services. And, I recommend silver spring dealership to all my family & friends. More

Great salesman Mr. Mitchell of silver spring Mercedes was attentive and very helpful. He also called me after my purchase to make sure that I was having my best expe Mr. Mitchell of silver spring Mercedes was attentive and very helpful. He also called me after my purchase to make sure that I was having my best experience with my gle 43 amg. I will recommend someone to him. More

Great Experience! Great buying experience. Excellent customer service, very helpful and friendly team. Great cars with rare features. I would definitely go back for my Great buying experience. Excellent customer service, very helpful and friendly team. Great cars with rare features. I would definitely go back for my next car. More

Excellent Service I've known my sales consultant, Chevist Mitchell, for approximately 20 years and his service has always far exceeded anything I'd come to expect from I've known my sales consultant, Chevist Mitchell, for approximately 20 years and his service has always far exceeded anything I'd come to expect from a car sales-person. Lawyers and salesmen have the worst possible reputations, but Chevist puts a lie to that. He is patient, incredibly knowledgeable, is customer-oriented, and has integrity. He has never rushed me into making a deal, nor has he tried to influence any choices I have made. That, in and of itself, is remarkable. He goes above and beyond in helping you reach the decision that is best for you. I have absolute trust in his abilities, and my trust has always paid off. I've gotten one great car after another from him, and as long as he stays there, he is the only salesperson I will use. I brought my son along to help me, and my son was equally impressed with Chevist. My son has held sales positions in different fields, and told me Chevist was one of the very best sales consultants he'd met. My experience was great (as I expected), and my car is absolutely beautiful. I intend to stay a loyal customer. More

Another Great Mercedes Experience We continue to come back to Mercedes because of the amazing customer service provided by Lovence. He is extremely helpful and goes out of his way to We continue to come back to Mercedes because of the amazing customer service provided by Lovence. He is extremely helpful and goes out of his way to make the buying experience easy. More

I have always been impressed by your service representatives. The 27th of November 2019 I had the pleasure of being helped by representative Darrell Fenton he is an outstanding representative of representatives. The 27th of November 2019 I had the pleasure of being helped by representative Darrell Fenton he is an outstanding representative of your department. More

Customer Service Excellent customer service. Never pressured or rushed; Easygoing. Treated like family. Explained how to operate the vehicle. Showed us a good sele Excellent customer service. Never pressured or rushed; Easygoing. Treated like family. Explained how to operate the vehicle. Showed us a good selection. Patient and knowledgeable. More

Great Experience This is my first time buying a car by myself and Charlie Miller was my salesman. He was excellent in helping me with the entire process from start to This is my first time buying a car by myself and Charlie Miller was my salesman. He was excellent in helping me with the entire process from start to finish and he provided superior customer service. I would highly recommend him to everyone! More

For the best car buying experience of your life I’ve bought a lot of cars in my life but I’ve never had a fantastic experience like I had at Mercedes Benz of Silver Springs and Charles Miller their I’ve bought a lot of cars in my life but I’ve never had a fantastic experience like I had at Mercedes Benz of Silver Springs and Charles Miller their sales rep. From the ordered process to the delivery every detail was taken care of. There were no issues. Everything went smoothly. More

Excellent Customer Service! CELESTIN LOVENCE, our sales consultant was amazing. We drove from Pittsburgh to buy our Mercedes and the dealership bent over backwards to accommod CELESTIN LOVENCE, our sales consultant was amazing. We drove from Pittsburgh to buy our Mercedes and the dealership bent over backwards to accommodate us on a Sunday. AND they are pet friendly as our puppy joined us. I’m certain we will be back again to buy our next Mercedes! More