Back

Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
2,034 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

3301 Briggs Chaney Rd.

Silver Spring, MD

20904

Directions

By Type

Showing 2,034 reviews

August 18, 2019

Charlie Miller A++++ Great Experience, a lot of CPO vehicle options. Best car buying experience in the DC Metro are! Will buy again and again! Charlie Miller A+++++++ More

by rssmith09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

Our staff is committed to providing our customers with the best car buying experience! We hope to be of service to you again! Take care!

August 15, 2019

Wonderful Experience Chevist Mitchell is an wonderful sales person. He’s very knowledgeable, customer focused, and professional. My experience with Chevist was beyond expe More

by Sogiata65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your praise and kind comments about Chevist! We strive to deliver a great experience to all of our valued customers and will be sure to share your feedback with him. If you have any further needs or questions, please give us a call. We're always happy to help!

August 14, 2019

Great Service Worked with Joseph Robinson who did a fine job of showing and demonstrating the options the vehicle had to offer. Excellent customer service, attentio More

by Rich21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Abrams, Joseph Robinson
Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

Rich, it's great to hear our team provided you with a smooth and efficient car buying experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2019

Excellent , friendly, efficient Service work was excellent. Friendly managers and staff. Very efficient and my car was cleaned. Great overall experience ans I highly recommend this l More

by Brittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2019

Efficient, friendly, attention to detail. Our Sprinter 3500 went in for the 20K Mille service. Darrell processed the job including special requests quickly and delivered the vehicle on time. G More

by SprinterRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

We are glad to hear Darrell provided you with prompt service! If you're ever in need of more help, please let us know!

Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

We are glad everything was completed to your satisfaction, Brittany! Thanks again for the recommendation, and have an amazing day!

August 09, 2019

My Showroom Experience was Great!!! I was very satisfied with my purchase and found the salesman, Lester Stanford to be very professional and friendly when assisting with my purchase. I More

by Frozier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Nuri, Lester Stanford, Terrence Abrams
Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive buying experience working with Lester! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 09, 2019

Great experience! Mr Mitchell was extremely thorough and patient as he assisted me with the purchase of my new vehicle. He has earned a repeat lifetime customer. More

by minddrtiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

Thank you for your great review and congratulations on your new vehicle! Please don't hesitate to reach out if there's anything more we can do for you. We are grateful to have earned your business and look forward to working with you again!

August 06, 2019

Elio Ayala is the best service advisor in the world!!! Elio has been servicing my car for the last 10 years. I’ll love in VA and I have 4 other dealerships closer to me for service, however I got to see El More

by jchin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

Thank you for sharing your response to the quality of service Elio provides! We appreciate your many years of business, and look forward to seeing you again!

August 05, 2019

One of the best car buying experience. I have just purchased my first Mercedes from Mercedes Benz of Silver Spring (what a great experience I had).Their Sales consultant Mr Bijan Nijadi was More

by M Rizwan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bijan Nejadi
Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and your first buying experience with us so pleasant and easy! Please don't hesitate to reach out to us if there's anything more we can do!

August 02, 2019

Good buying experience This is the first time I've purchased a vehicle from this dealership, but it was a good experience and they have done a good job following up to ensur More

by janitorSteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

Our staff is committed to providing our customers with the best automotive experience! We hope you continue to choose us for all your automotive needs! Take care!

...
131
...