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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
2,033 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,033 reviews

August 08, 2023

Very efficient service department process from beginning to end. Thorough details given during the service of my car. Service Advisor Steve Wyatt is amazing and the dealership/service department is a very n More

by Carlac65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wyatt
Aug 11, 2023 -

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 08, 2023

He was really patient,nice and was passionate about satisfying me,I will sure be back in a few years and also recommend my family and friends More

by Toniaoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Toniaoz responded

He sure was,I’m satisfied %100

August 06, 2023

Mr Mara was extremely pleasant, confident, knowlegable. and professional. Buying a car can be intimidating and overwhelming. Mr. Mara's warmth and friendlyliness made the experience less intimidating. He More

by L.O.WHITE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karifa Mara
Aug 09, 2023 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 06, 2023

Ed Moore is a people person who enjoyed getting to know his customers one at a time. He was patient and assisted with my transaction, went above and beyond. Thanks! More

by Passarim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 05, 2023

Edward, Brad and Carlos made my experience amazing. Edward is one of the most honest and kind people I have run into in the car business. I would highly recommend working with this dealership. They al More

by Mannkeit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Mercedes-Benz of Silver Spring responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

August 05, 2023

We walked in and when we walked out we had NO complaints. Chevist Mitchell made the experience a pleasant and memorable one. We are happy with the service we received, second only to the vehicle itself. More

by Natasha
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Mercedes-Benz of Silver Spring responded

Hello Natasha, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 04, 2023

Karifa did an amazing job helping both me and my wife become first time mercedes owners. He was informative and made us feel comfortable, making the car-buying process fun and easy. Although we were in More

by ezrabm3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karifa Mara
Aug 07, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

August 04, 2023

Karifa is a wonderful. He is really helpful and friendly. Made me feel comfortable making my own decisions while providing with his knowledge. I would recommend doing busi More

by vanadmolina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karifa Mara
Aug 07, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 03, 2023

My experience with Karifa was excellent. He is very knowledgeable with many years of experience. He was very patient and attended to all my needs. More

by Toyin291
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
Aug 06, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

July 30, 2023

Chevist Mitchell is the best at what he does. Couldn’t have been any happier with the purchase. Stuck with him for life. More

by Bridget
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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